Reviews for Krystal in Knoxville, TN
Apparently they don't have the lobby open for business. Though the food was good. It is a toss up as to where I like Krystal... better than Whitecastle. Really wish they would have one of these where I live in Texas. Read more
Drove up at 8:55pm. The restaurant says it?s open until 11pm. We went to the door-it was locked. Told only the drive-thru is... open. Got back in our car and drove to the speaker. ?We?re working on an online order right now. It?ll take about ten-fifteenmins before I can take your order.? What on earth? I guess ?fast food? is for one order at a time, spaced out in 15 minintervals. Read more
As are many fast food establishments, they seem to be operating on a skeleton crew. Same person on drive thru waited on me at... counter. I still didn't have to wait too long. Food was as expected. Read more
Don't really care much for fast food anymore, but like to try places we don't have when we travel. Overall It's fine, kinda... like white castle, their classics were better than the over the top limited time stuff, but service was good and if you likefast food, you'll like this. Read more
They couldn't even get our order correct after two tries. The man at the drive through window was rude from the time we pulled... up to order. Manager was hiding in dining room and did nothing. Read more
I tried to go in restaurant. I was motioned to drive through. I got to speaker to order and she said they were restocking and it... would be 15 minutes. She didn?t tell the two cars ahead of me she was restocking for 15 minutes. Why did she tell me to go drivethrough if she wasn?t going to wait on me. She won?t ever be bothered with me again. Read more
One of the best fast food experiences I've ever had. I mean I went several times. May-June 2022. They were fast, friendly, and... the food on point. I was especially delighted by it. Read more
Went through the drive-thru and ordered about $18 in food. We ordered the meal that had five cheese crystals and chili cheese... fries, and a large Dr. Pepper as well as a pick 5 with two chili cheese pups, two cheese crystals and an apple turnover. We paidcash and never got a receipt back, which makes me wonder if they pocketed the money instead of putting it in the register, assome people do when they don't give a receipt. And we didn't get our food as specified because we ordered the cheese crystalswith only extra mayonnaise and pickle but they were completely plain with a little onions in it. And they forgot my appleturnover. Of course we were on the highway before we discovered the problem and I was not going to turn around and come back andask for the correct order because we didn't have time. I will never come back to this Krystal again. Read more