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Reviews for KFC in Knoxville, TN

Kimberly ?Kimpossible Applebottom? Apple 2 years ago
2

There Mac n cheese was cold I tell ya I could of took it out if refrigerator and it be warmer. There chicken was great but they... was out of mashed potatoes for the 5 dollar fill-up bowl but had mashed potatoes as side orders? So I chose Mac n cheese insteadif potatoes since they was out and it was horribly cold. Read more

Carlton Powell 2 years ago
5

I wish I could give them a 100 star's it's the best kfc in knoxville the food was perfect it was clean I just love kfc I come... across town for this kfc it's worth it Read more

Tha_ville 2 years ago
2

It was just a no. I didn't finish my food and my drink didn't have syrup.???? They gave me a dark drink with no syrup ????... beyond disappointing cause I also had cookies I didn't get. And the freaking Mac & cheese isn't baked???? Read more

Brian Nordin 2 years ago
1

The employees here are trying, but they are clearly understaffed and disorganized. Our family.of four dined in the dining room,... but the registers were closed and fountain drinks unavailable. They had to take our order at the drive-thru register, so we hadto wait for a drive-thru order to finish. We ordered, but only 3 meals came out with no drinks. We had to remind them what ourdrink orders were. As we were eating we noticed the dining room was full of flies, making it hard to enjoy eating. Very few.ofthe tables were free of crumbs from previous diners. The two lemonades we ordered were basically water. The employees reallylooked defeated, even though they were still trying. Read more

michelle roncarati 2 years ago
5

I placed a mobile order and they had it ready in a matter of minutes. Everything was fresh and tasted amazing and the customer... service was fantastic! This location has improved a lot over the last few months! I did have a small issue with my order butthey replaced it without any issues and were so nice about it. Read more

KFrost 2 years ago
1

Came in yesterday afternoon and the lobby was open. Got ignored waiting at the register just wanting to get something to drink... while staying to cool off waiting on the bus and the lady working in the drive thru walks up to the counter and says there'sonly two of us working so I won't be able to take your order you'll have to go through the drive thru , the lobby is closed andthe door won't lock then put on a sign on the door . My question is do they leave the lobby door unlocked when they close ? Thelady was very rude and the place seems very poorly managed. Read more

Chrissy Johnson 2 years ago
1

My husband went to this location on Chapman Hwy. It is his mom's birthday and that was the meal she wanted. It's not everyday... you turn 60! He got there around 7:30PM and went to order the 8 piece family meal. He was told that the bone in chicken thatthey had was a breast and a wing, and they weren't making anymore chicken for the night. This is the 3rd time this has happened.He left that store and headed to Seymour, where he was able to order our food. They had his chicken ready before he paid. Thenmy sister-in-law went to the same location to order chicken tenders. It literally looks like what ever boneless chicken wasthrown in the bucket. We were seriously looking for a chicken head.... Read more

Shannon Phillips 3 years ago
1

Just got home from getting food. Started eating the mash potatoes and they haven't been mixed all the way. Still had powder,... Also the 2 biscuits i got were half cooked, and 3rd we found a reddish-brown hair in my friends chicken. Will never go back.???? I'm completely disgusted. Will never eat at you location again. Read more