Reviews for Firehouse Subs Fountain City in Knoxville, TN
Fountain city fire house was amazing to work with. Jessica and her team did a good job with our catering order. As usual food... was amazing. Thank you! Read more
I just called 30 minutes before close to order 1 sandwich due to me being 8 minutes up the street. I would have been at the... store before 8:45 and the guy on the phone puts me on hold for 14 minutes and never comes back. All good the manager will hearfrom me tomorrow. I am a manager of a business you can not keep customers by treating them poorly. Read more
The young lady could not stop talking to her coworker long enough to pay attention to my (extremely simple) order. Even though i... repeated it twice initially, she still had to repeat parts back to clarify - so we're going on 3 times with some details, 4times with my type of bread (and the bread was still wrong lol) - she put in the wrong sandwich. I get it, bruh, I get thirstytoo. I'm not going to let my customers suffer at the hands of my desperation, though. Pay attention please. If you're getting Don the clock do it when a customer isn't in front of you. Food was wrong but good. Read more
I went to firehouse ordered my food. My order is bagged label wrong. Delivery driver takes order to his car. Returns this is the... wrong order. Employee rebags food tries to give to it me. I go the order station to complain. He says I can't take that backonce it leaves the store, but you try to give it to me, but you can't take to back? I can make you new sandwichs if you like? IfI like!!! Read more
This was a really good sub... I had the Italian with a cup of chili. The sub was really good, I really enjoyed it. The chili was... surprisingly good. The service was what earned my 5 stars. The lady who took my order was awesome she loved her Jodi and that isa rare find at a fast food restaurant. I would go back just to watch her work. The subs are worth the trip back too Read more
Excellent sub shop! Conveniently located in the heart of Fountain City. This was our first visit, so I really appreciated the... friendly, knowledgeable staff. Quick service, and the sandwiches were superb! Soft wheat bread melted in my mouth, unlike somany places where the bread can be tough. I chose the honey ham, and it was warmed just right. Hubby chose the smoked beef andcheddar brisket, both sandwiches were delicious! Good prices, especially for the combo meals. A return trip is guaranteed!???? Read more
Firehouse subs has the best tasting sandwiches out of any sandwich shop, I?m not sure what it is, how they do it, but the flavor... is amazing. Subway is literally trash compared to this place, of course it?s a little bit more expensive but it?s worth it. Thechips selection is also great, they staff the restaurants appropriately unlike subway who refuses to put more than 2 employeeswhich results in long wait times, and the restaurant is very clean Recommend the New York Steamer or hook and ladder sub. Read more
I normally like this firehouse as it is close to my house, completed an online order tonight. One of the crew members was rude... at pickup. I did arrive early didn't rush anyone and did not mind waiting until my time and stated no worries as he explained mypickup time. no reason to be rude. This is how you lose customers. Read more