Reviews for Chick-fil-A in Knoxville, TN
I like spicy chicken sandwich but then I love spicy grill chicken sandwich even more. The staff is professional and friendly. I... order by app and go pick up drive through. Their app is best user friendly among fast food company!!! Read more
We rolled up and sat in one spot for like 2 minutes?seemed like it would take forever. But we kept the faith and sure enough we... went wrapped around the entire drive thru in like no time. Got all our food and sauces. Delicious as always. Read more
I've never had a bad experience here, but I would like to say Al is my favorite out of everyone that was helped me. He is very... polite and respectful. I hope I get the chance to meet him again. Great job! Read more
Slowest and most non professional chick fil I?ve ever been to in 12 years. Staff is slow and no one knows what?s going on? it?s... more socializing then taking care of people orders and getting them on their way. Literally watched an older lady talk toanother older lady about how a guy was leaning, and she never looked at me, she handed me my food and kept talking, she didn?teven say thank you or have a nice day. If I wanted this kind of service I would go to Zaxby?s or bojangles. Super sub pair,don?t recommend this location at all. Read more
CFA customer service is always award winning. The speed of service crushed their competitors. The quality of food is always far... superior to other chains. Keep up the good work! Read more
I would've given them 5 stars but my drink was only 3/4 full. I wouldn't care very much but I was on my way to work and I was... counting on that tea to last me as long as possible. They got everyone through the drive thru line pretty quickly. Read more
Chick-fil-A at Kingston Overlook is back. The bigger parking lot is nice and I am glad they moved the entrance of the drive... thru so it doesn?t spill into the street anymore (at least I hope it won?t!). I got chicken tortilla soup which is my favoriteand always get it when CFA has it. A few of my fries were pretty dark and I couldn?t stomach them so I just ate the ones thatwere normal and not burnt. Overall the service is quick and we love CFA so other than the burnt fries the food was good. I amnot going to lie though. We are really disappointed they got rid of the play area. This location used to have an outdoor playarea and my kids loved climbing up it before corona and were looking forward to when they could play again but the new buildingdoesn?t have an indoor or outdoor play area at all. The tables are also super tiny and barely big enough for a family of 4 tosit down at with our food (and our kids share a kids meal and the table still feels tiny.). The table at the booths is not eventhe length of 3.5 napkins across. Overall we loved CFA and this is the closest one to our house but we will be visiting TC oranother with a play area if we are going to meet up with friends with kids. If they bring back the play area I would addanother star back! Read more
Ordered through DoorDash and it was still fresh when it was delivered. Order was put together perfectly! They got every sauce we... requested and even made the perfect combination of sweet/unsweetened tea. Read more