Reviews for Bojangles in Knoxville, TN
Had to clarify our order/drinks/sizes 3 times at the window and not only were the sizes incorrect, my Sierra Mist had no syrup... in it whatsoever so it tasted HORRIBLE and was a waste of money. We also received no utensils, making eating our food nearimpossible. Not surprising since the guy working the window looked stoned out of his mind. So extremely disappointed Read more
Called in an order to pick up on our way to tailgate for the UT game. Had everything ready when we got there. Asst Mgr. Payne... double checked the order to make sure they got it right. Great service!! Read more
This is the third time my order has been messed up. All from different locations. I ordered the 29.99 family dinner and got the... 24.99 order. I ordered at 5:37pm. Was at the location by 5:48pm. The drive thru was not busy but I was told to pull-up and waitfor the food. I waited until 6:05 and still no one had come out. I go back to the window and no one says anything to me until Iask if the fries on the order was in the big box. She said oh, no but I will get you an order. It was 6:10 when I pulled awaythinking my order was correct since it took 30 mins to complete. Nope. They left out the 4 piece chicken that was supposed to beincluded with the tenders. It is very irritating to spend money for one thing but get something else or not get what I orderedat all. Like I said this is the 3rd time my order has been messed up. At this point I do not believe I will be back to aBojangles. Read more
This was such a horrible experience. My lady had a craving for fried chicken and this was the clsoest to use so we went. The... chicken was fried hard, the biscuits were like rocks...Literally. I even made a video hitting the biscuits on the counter athome to show just how hard they were. Then to to it off they forgot to add one of our sides. Wasn't worth driving back 20minutes so we just trashed it all. Why would you serve something lime this to a customer if you yourself wouldnt eat it?Cuztomer service has gone down the drain. I DO NOT RECOMMEND THOS PLACE. Read more
Staff was very polite and fast. Food was great. I live in AZ so Bojangles is a treat for me. Love this location. The seasoning... on the frys is magic. Read more
It is 11 o?clock on Sunday. There is a rather large banner out front saying come on in we?re open we missed ya. There?s a huge... sign on the door that says come on in we?re open. The door is locked there is no way to go inside. It?s a drive-through only andthe woman taking the order is extremely rude but they?re not that busy but for some reason they don?t want any business. Ifyou?re gonna have a restaurant and refused to let people come in and sit down and eat sells it business to somebody that knowshow to properly run it. And open a food truck because that is basically what this location has become is just a food truck. Read more
My kids and I were very glad we stopped in this Bojangles the other day. The food was great and the staff were helpful and... friendly. I'm sorry if I'm spelling this wrong, but Becki was fabulous. She went above and beyond to take care of us and to makeus feel like family. All of us thoroughly enjoyed our meal. Regrettably, we live out of town or we would return frequently! Read more
For was fine for fast food. The Person at the register was friendly, however, the atmosphere was unprofessional with the... majority of the employees treating the business as their own home, meaning, hanging out in the booths, cussing loudly whilespeaking to one another and arguing behind the counter about how kitchen processes should be handled. Whoever owns thisbusiness needs to pay attention to what's going on in their store. Read more