Reviews for Arby's in Knoxville, TN
Did a online order which was easy and quick. Order was ready shortly after the defined time, but they were busy, so it's... understandable. Staff was polite, courteous and seemed to be working hard. Food was so disappointing. All my sides were roomtemp at best. Sandwiches were good but none were actually hot. I'm not sure how they can be busy, put my fries in the bag andhand it to me and the fries be terrible. Made too much in advance I guess. For the price, food should be cold. Read more
The food was good! I am a huge fan of arbys, but this time I was only given a half container of fries which was disappointing.... Otherwise, the food was still good! I reccomend that individuals check their order before getting home. Read more
Food was barley warm and the resturant insides could use a cleaning of the tables, especially since they were slow. But service... was fine. Read more
Last two times the curly fries were left off. Today it was an order of fries. The drive through was not busy, really no good... excuse. Read more
If I could give 6 stars I would? The two at the drive thru today Wednesday (9/7/22), were as kind and helpful as could be! I... want to say her name was ?Carly?, (sorry didn?t get the guys name behind her) but she had a smile on her face, so professionaland pleasant. Great customer service! Nice to see now days in this hustle bustle world! Thank you. Read more
Posting this before I call corporate office on the late night crew. Order is usually wrong if they even serve you I?ve waited... fifteen minutes multiple times just to be answered at the speaker. Or the systems just go ?down? the manager of the night crewand crew itself is lazy and will do wahatever to sway customers away so the don?t have to work. Read more
Ordered a bunch of sliders for my work staff and came to pick them up and the employees did nothing but complain about us... ordering so many. One employee came up to me and said ?why did you order so much geez? like I?m sorry do you not want thebusiness? I can take it elsewhere. Read more
Very good service very fast very kind people a woman that worked the front counter named Charlotte excellent performance