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Reviews for Arby's in Knoxville, TN

Chris Comeaux 1 year ago
5

They seemed severely backed up when we walked in. But the manager was an absolute hustler and the crew got everyone in front of... us their food and did everything they could to make it right. Everyone who was on crew Sunday Nov 27th, 2022 needs a raise. Iwas absolutely impressed Read more

Erin Morris 2 years ago
3

Still short staffed and locking the lobby, but I made it in tonight. Despite poor management, the staff present busted their... behinds and provided excellent service even though they were l must have been stressed by the demand. *Ding ding" Previous:Lobby closed. I'm on my lunch break and can't find anywhere to sit down and eat. Read more

Marc M. 2 years ago
5

Walked from the hotel to get something for dinner. It's a toasty day outside and inside this Arby's the HVAC is raging. I... ordered the French dip sandwich, curly fries, and some unsweetened tea. Tasty. How about a set of nice stairs at the back ofthe lot to invite more hotel guests? Read more

Cindy Marley 2 years ago
5

I had the Turkey ranch bacon market fresh sandwich it was delicious and tried their mozzarella sticks which was good also.

Peggy Duffy 2 years ago
2

Your food is good, but the last two visits were disappointing. You are losing money when we drive away. The wait to order is too... long. Are you short staffed? Read more

Zyra 2 years ago
3

I have had great experience as an Arby's however this location seems to always just want you in and out I'm asking Arby's sauce... or extra napkins even when said at the speakers.. Read more

kuromi 2 years ago
1

Visited on 12-17-21 around 5pm, I got a literal cut off end piece of chicken in my slider. I?ve always gotten a full strip... before at other locations. What happened to quality? There is no excuse for this. do better. This is honestly ridiculous and Ideserve a refund or replacement. Read more

Scott Smith 3 years ago
2

Quality here has gone down over the years. Cold items are often warm and warm items are often cold and much like the... neighbouring Taco Bell you will usually have to have your order corrected after you receive it. This is the only Arby?s near usso I keep coming back expecting different results over the years but nothing has ever improved. There is one manager there thatI have had the pleasure of serving me here and he does a tremendous job to correct any issues. That helps with the desire tokeep trying, knowing that they will try to at least correct the issue when brought to their attention. Read more