Reviews for Tim Hortons in Kitchener, ON

Worst service ever. Pulled to the drive through. Got blocked in. Been waiting 20 mins to place an order and I?m stuck in line... literally wasting mad gas bc they can?t serve customers. Literally wasted 10$ of gas and waited for a 1/2 hour for them to serve10 customers! People need to start avoiding businesses exactly like this one!! Read more

Slowest Tim Hortons in the region. Two cars in the drive thru takes forever! If there is more than four good luck! Also they... rarely punch in your items so you can display your total before paying at the window. It also looks like there drive thruordering speaker was broken and never fixed; wires just dangling. Read more

This is most likley the worst Tim Hortons in Canada , I Travel coast to coast and I have never recived worse service in my life... , I am currently working in an office close by , Today was the worst , I ordered a X L green tea and a muffin , they gave methe tea , no sleeve on the cup I asked for the sleeve the lady threw it at me on the counter didnt put it on which should havebeen done before serving , just like at every Tim Hortons I have gone to in Canada , it was an Xlarge , when i picked it up toput the sleeve on , the unsecured lid popped off the cup fell over and I scalded my right hand , the server said noithing exceptNEXT !! I then had to wait 6 minutes for my Buttered raison bran muffin . go the extra drive and avoid this terrible Tims. Iwill be contacting Corperate head office after going to the doctor . Read more

Every time I stop for a coffee at this location the wait time is 10 to 15 min!!! I went through the drive through, I went... inside, same! Extremely frustrated. This location definitely needs more staff!! Read more

No one takes your order for dine-in here. Been standing for 10 minutes and had to call out drive through person to please take... my order. Read more

Ice tastes like mild. Tried to call-straight to dial tone. Clean your ice machines @ all fast food chains

Extremely friendly and professional staff, spacious parking lot, and a very convenient location. I have visited this location... several times now and it is quickly becoming one of my favourite Tim Hortons restaurants. Read more

Would like to give it no stars. Order messed up. Over charged. Junk!!! 14 minutes to get an order????? Garbage!! This is... one of the worst timmies I've been too!! It shouldn't be this way!! I hope management sees this and can train their staffbetter! Goid thing there's a McDonald's across the street cause I will not use this timmies again! Again, junk and garbage! Read more