Reviews for Tim Hortons in Kitchener, ON
Just left Tims, girl making my breakfast bagel is talking on her phone while making my food!!!! SO gross!!
Tell me why is there only one till open and why don?t you guys ever cut your bagels anymore ? Very rude service . When you order... a grilled cheese sandwich and they don?t even cut it ! They are also very slow too ! I recommend other customers go to anotherTim Hortons Read more
Very good service. Small business but they are also very good at making sure your happy. The store head manager is the best. If... they have time they get to know their customers. Thing's are different than other Tim Horton's. There is a line between thecorridor and is labeled for people to stand and wait for others ahead of them to wait until they turn then they are called tocome up and order. I feel that with all Canada's newcomers they don't care about what this means to others, even their own kind.I come daily for a coffee before work and would periodically run into Canada's new comers that I had seen and explained the daybefore how everything works. Don't worry I will say but this mall has turned into another country were you don't know what 80%of the people don't want to meet or talk in Canada's two official languages. Thing's change but if I was too suggest and you cango to Conestoga Mall. After so many years of Fairview Park Mall it has become a DUMP!!! This mall has closed up so many storesbecause of the price to rent which I am sorry for missing out on the great shopping experience I had utilized for so many years. Read more
Staff at cash counter was absolutely disrespectful? I ordered hot chocolate and bagel with crème cheese? She couldn?t... understand me and said ? what do you mean by cheese ? ? . She said that with very rough tone ? absolutely disrespectful thing todo in morning. It doesn?t change anything but shows that staffs are not well trained ? Read more
Horrible customer service by some of the staff at this location. Politely asked that my iced coffee be made in a paper cup as... the plasic ones leak every where. The girl taking my order was good about it but everyone else was snotty as hell. Is it thathard to just pour it into a paper cup..good god. Read more
Horrible customer service! Any food or drink must serve on the table! Not through the air. I don?t know her name. She served... timbits and just throw to me. Don?t be act as cheaper i know it is just $3. you all of crew?s work horrible in entire region ofwaterloo. Read more
Extremely rude employee. Paid partially in cash and the rest with credit. The employee didn't count the cash properly, so I... notice I'm being charged more for the remainder. I tell her at least 3 times that I gave her this amount so I should be chargedless for the remainder, but she just stares at me every time for a good 10 seconds and then proceeds to charge me the wrongamount. She also spoke in a rude tone the whole time. HORRIBLE CUSTOMER SERVICE. Will never return to this location again,despite it being the closest Tim Hortons to my house. Would much rather drive to another Tim Hortons than deal with theft ofmoney and rude attitude. Read more
Terrible customer service skills, staff truly don't care about or respect customers, very cheap with portions.. got a bagel with... cream cheese this morning, it wasn't cut and had very little cream cheese, this isn't the first time I has happened either.Unfortunately, staff needs better customer service skills, they are also extremely rude to one another as coworkers, all arounda terrible experience.. 0/10 Read more