Reviews for Subway in Kitchener, ON
Worst service. One of the staff member was very rude. When we asked for two tissue she asked us to take the whole box in a... negative tone. Read more
I like eating sub but at this location i don?t want to. People at this place think customers dont know how to use a deal and... actually the machine/scanner is the issue at the location. Bad customer service overall. Read more
I came and ordered a Crispy Chicken Sub on my lunch break, first time trying it. The sub it self tasted off but I didn?t think... anything of it because it was my first time trying it and I was also hungry as it was my first meal of the day. I thought itjust wasn?t my type. Later that evening I started to feel pain in my stomach, and felt like I needed to throw up. I ended upthrowing up about 6 times that night. My sickness lasted about 2 days. I called the store the next morning to let them know whathappened, not to get money back but just to inform them so that they can look into it, and so that the next person doesn?t getsick. The manager was completely denying any possibility of the chicken possibly going bad. He insisted that the chicken wasfresh from the fridge every day. Rather than acknowledging the issue, and genuinely apologizing. He just rubbed it off and said?Well you can come and get your refund if you want?. Horrible service. Think twice before you go here. Read more
I was there 13 minutes before close, and they turned me away. As someone who worked at subway this goes against brand, and is... specific to this store. Read more
Worst customer service, I went to this location at 7:15 I asked the guy for fresh bread from trolley he gave it to me from rack... I asked him again plz gave me those one but he started argued with me, he said I hav to used old one frist , if customers wantfresh Wht he has problem, thn after veggi guy I asked him can spread onions he make tht kind of sub like animal dnt want to eat,I knw the owner he is nice guy but the employees I had frist time worst experience in this location Read more
I love to eat at Subway but the customer service at this location is worst in the world. I would never want to come again to... this location and never would recommend anyone to go at this location due to arrogant behavior of employees working over there.They act as if they are giving us free food. I had asked him to do grill but he makes faces to do grill or even he did grill onside ways which i am attaching photos. Moreover when we ask to put dressing they act weird as if we are allowed to take only onedressing of all. Not at all satisfied. Read more
I love the food but the service is a disaster. I won?t come again to this location, the employee yelled at me and mistreated me... and accused me of changing the order when he changed it at the beginning even though I tried to explain to him he didn?t listento me. He then started throwing the food into the container because he was mad at me which ruined my day and gave me the worstexperience I ever had in a fast food place. I love subway but I won?t come back to this location ever in my life I don?trecommend it to anyone who actually want to enjoy their days. The same employee gave me problems and low quality service beforebut nothing big, this is something that I won?t forgive and gave me a lot of anxiety. Read more
I have been to many subways. The customer service at this store is exceptional. Great job!!