Reviews for Subway in Kitchener, ON
On the 10 th of September I went with my little son and there were 2 employees. The lady was serving another customer. There was... a young girl who served us , she was nasty on us .She was moody and didn?t bother to get our order properly. She was mean andnasty. She doesn?t treat the customers well. I was disappointed. My little boy had noticed her behaviour. Read more
Ordered through the app. Asked for ?more? toppings and instead got less toppings. Barely anything in the sandwich. Also very... little sauce so the sandwich was super dry to go with my stale bun. Not a great experience Read more
Sad because this location is close to me but anytime I go there's always a problem. Today I bought a chicken peppercorn ranch... bowl. She put little amounts in the bowl no bacon, but made sure to remember to charge me extra for the quacamoli. When I calledto complain her response was sorry I forgot. I asked what she planned to do as this was not the first time. Tge response wasI'll give you more bacon next time. Terrible customer service! Seldom to get what you pay for if you don't keep a close eye onthem. If you have another subway around try them instead because this location isn't cutting it! Read more
I got chicken but smeld like tuna ???? i whent back and told them but they didn't bother to cheng it even
All the other one star reviews are there for a reason. I did the survey which you are supposed to get two cookies for... and she... only wanted to give me one! Yelled at for asking for more tomatoes. Cheap with toppings. Bad service and attitude. And rushed usout of there saying that she is now closing and was in such a hurry when there was 20 minutes left before closing. She basicallythrew us out of the store. Read more
Went to this subway because the other nearby was closed. The employee making the subs put on the wrong sauce. When I pointed... this out, they initially tried to give it to me anyway. After that they tried to scrape off the sauce (and most of the toppings)and serve it anyway. When I insisted they remake the sub, they refused several times until another customer backed me up. Askedfor the contact information for the manager. Initially I was told they do not have that information in the store. When I did notleave they called the manager who told me that store contact information was "private" and then hung up on me. Noprofessionalism, no service quality and no managerial oversight. Can't imagine why anyone would want to eat at this location.Hope the temporarily closed one opens up again soon so I can get reasonable treatment. Read more
Ordered through the app so wasn?t able to see the making. Honestly there were barely any toppings on the sub, having ordered... several times in the past it?s easy to know what to expect since every serving is measured... especially cheese, barely sawanything. What I was most disappointed in was the fact the lady working had no mask on when cleaning behind the counter when Iwalked in with my sub premodern & open on the counter. I think I read earlier comments, consistent with that all I got was anapology. Won?t go back, I?ll just go to different location. Read more
I?m laughing at how bad this store is. I saw the 1 year old picture of the owner or whoever that was in charge giving the middle... finger & a nasty looking girl smirk in the background & need to say that this store is the biggest joke & officially the worsein town. Haha! Enjoy your 2.7 star rating out of 5 Read more