Reviews for Serrinia Cafe in Kitchener, ON
One of the best iced lattes i?ve ever had :) lots of flavour options too!
Always perfect. One of our favourite cafes in town. Perfectly roasted beans, so we can enjoy their coffee every day. We love the... staff, they are the friendliest people Read more
Friendly staff and pretty good coffee, I like the Americano. I got some coffee beans to take home and the beans they recommended... are really tasty and exactly what I was looking for. Prices are similar to other local coffee shops. Read more
Lovely people working there. They recommended a blend for my french press. Delicious! Free coffee when you purchase a bag of... coffee. Will be returning when I run out! Great experience! Read more
Purchased their organic espresso roast. It was perfection. I couldn't make a bad cup of coffee with their beans. The owners are... very nice if you take the time to talk to them. They explain how and why they roast their beans the way they do. I'm glad tosupport a local business. I'm also looking forward to their almond croissants. So tasty!!! Read more
Little pricey but worth the money. Best coffee in town!! Dark roast is a must try!!! Also all coffee is roasted in house ?!? Um... yes please Read more
Coffee is good but expensive. Paid over $10 for a small and medium latte. But it's the customer service why it only gets two... stars. I get it, they are really busy with one long lineup, and employees are cramped in a small confined area, assembly stylework, to be more efficient. But that doesn't excuse yelling at your customers in regards to what type of coffee it is, becausethe previous employee added a flavour that the next employee was not aware of. Aggressive and annoyed employees, that clearlydon't make enough money to deal with customers expecting the product they ordered for the hefty price. Read more
I?m very disappointed on this store owner and service. because it wasn?t fair of the owner try to escalate situation when a... customer told you about your product that wasn?t as described. I ordered a chai tea the owner was very rude as she described herself as owner after . And when I was about to pay she told me with a very rude sound ?No Tap? and I paid with a debit card butwhen I taste the tea it was like drinking a dust it has a very weird taste and very strange of course I wouldn?t expect the samequality as Tim Horton or Starbucks but this was an old tea bag that lost the flavour after time and I contacted her with apolite manner and explain the tea has a very strong odour and the taste was unbearable she gets very upset and she told ?me whatdo you expect from chai tea that?s how should taste? I was still calm and ask her if she can exchange to other tea she refusedand told me to damp it somewhere ????hopefully Kitchener market will respond. Read more