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Reviews for Peking Gourmet in Kitchener, ON

Tim Stemmler 1 year ago
5

The food is always hot and the order correct. Saying that, I rarely make substitutions. The lady answering the phone is direct... and to the point which I can appreciate since she works in the kitchen when not taking orders. Be sure to quote the item numberwhen ordering to make things easier. A typical phone order will go like this : She will answer the phone, " Peking Gourmet" Yousay " order for pickup" She says " yeah? What do you want" My typical order is C5 and C8 She will give you the total and say 20mins and hang up the phone. Nothing rude about that, just being efficient and trying to pump out orders as fast as possible. Ifyou want stellar customer service go to an upscale eat in restaurant. This is quick take out. Read more

Sal Shabani 2 years ago
5

10/10 The Lo mein and fried rice are absolutely delicious. Food was prepared properly and ready on time as stated for pick up.... Hands down one of the best takeout foods I?ve had in Kitchener. Recommended!!! Read more

Brian 2 years ago
4

The reviews are a bit harsh. I think a lot of the negative reviews are due to the direct tone and nature of the woman answering... the phone. That being said, the food is well portioned and better than most "quick and cheap" Chinese places. The food is alsopretty darn good. The sesame chicken is always amazing. Not the best, but pretty good. Read more

Mariam Z 2 years ago
5

I've had the vegetable lo mein twice now. Pretty good. Some might say it needs more flavour but I liked it. Good serving amount.... Also the lady at the front is just straightforward. She's not rude. I don't know what people are complaining about. Lol Read more

Marina T. 2 years ago
2

Very Americanized Chinese food. The portions are good, but between spicy Shanghai noodles and Mongolian chicken, the taste was... practically the same. Spring rolls were fine, general Tao wasn?t spicy, just? in a sauce. We ate and didn?t cook so got the jobdone, but probably won?t return. Read more

Lisa Norman 3 years ago
5

We have only ever ordered combination plates but they have always been really delicious. The portions are big. Highly recommend... the crab cream cheese wontons. The lady at the front cash doesn?t have the best customer service skills but the food is great,the kitchen is clean (you can see right through to it) and their covid protocols have been excellent from day one. This is ourgo to Chinese takeout! Read more

Anojen Jeyapalan 5 years ago
3

The food was adequate but not fulfilling. The hot and sour soup was lacking flavour but had a great consistency. The best part... of our order was the sesame chicken as it was cooked perfectly. The rice and noodles were just average and wouldn?t recommend.They did give complimentary white rice and fortune cookies. Read more

Ali Rabbani 6 years ago
4

For a long time, I have been looking for a good Chinese takeout place in my neighbourhood without luck. I finally found this... place and it did live up to my expectations. The service is certainly *terrible*, but I don?t care much about that for takeout.Of course, I would never go there for a nice dinner out. I got cheese wontons and General Tso?s chicken. Both were tasty. Therewas a bit too much sauce on the chicken, but it was still tasty. I found the portion was almost enough for two people, so I gotsome leftover as well! I ordered by phone and it was ready in 15 minutes in a very carefully organized package. Read more