Reviews for McDonald's in Kitchener, ON
Haven?t had McDonalds breakfast in a while?I know why. We ordered 2 ?HOT? cakes and a bagel BELT?(Oct 10/22) what we received... was COLD cakes( felt almost frozen in the middle) and a bagel LT?no bacon, no egg! And so incredibly slow, we drove right up tothe speaker but after that it took quite awhile to get our food. So disappointing. Read more
Usually it is fine, but today we had a terrible experience. Waiting almost 30 minutes for our food. No cups for ketchup. We saw... an employee rush a meal for their friends that arrived after us. The place is a mess and nobody is cleaning up the tables.Garbage overflowing. Read more
I'll start by saying if I could give 0 stars that would. Decided to use this place once again, horrible experience. Terrible... vibe for a returant. Emma the manager on drive through extremely rude. The staff were fighting in the back when i pulled up todrive through. Emma should not be an emplyee , let alone a manager .. Will never return to this location. Read more
As fast food restaurants go, this McDonald's is pleasant enough. My dinner order of a Happy Meal was quick. I never get asked... questions. Definitely will return. Accessibility: ???? Wide aisles, large washroom easily moved around with my mobility device.My one disappointment regarding accessibility, is that tables are spaced too closely together plus there are very few optionsfor people who use mobility devices. Read more
The joke about this location comes down to poor to no supervision of weekend staff. The regular customers come in to see the... drama behind the counter. Wake up and drop in on the weekends to supervise this little weekend drama show. Read more
Just ordered from here not that long ago, and I'm absolutely disgusted with how bad the quality had diminished from this place.... Ordered two snack wraps and a junior chicken from here and they all tasted like there was cleaning chemicals on them. The onlything I could eat were the fries, and I would not be surprised if I end up getting food poisoning from this. I thought I couldgive you guys one last shot to see if maybe you'd get better, but that's the straw that breaks the camel's back. Not everordering from here again. Absolutely vile. Read more
Would leave a one star if I could. Ordered through skip the dishes and the estimate was 30 minutes ( I?ve ordered from here... during rush and never had it take more than 20 ). The order showed up an hour and a half later, ICE COLD and the ice in thedrinks was GONE. It was not the fault of the driver, who also lost an hour?s worth of revenue. It was incompetent staffcausing a line that built up down the street. Food should have been remade for freshness, there?s absolutely NO EXCUSE for thislevel of poor customer service. Do not eat here after 9 pm. Management should be ashamed of themselves for letting thishappen. Read more
Was fairly busy so I wasn't upset when I waited 17 minutes to get my order. I was mad that I told them twice I wanted my burger... plain and I still received a burger with all condiments. I then had to get back in the drive through line since the inside waslocked. I had to get back into line and wait another 25 minutes before my food was ready. Once I got to the door they had noidea what I was talking about and My burger was not ready nor fresh. After all of this my previous food was definitely cold andnot fresh by the time I got to my house less then 5 minutes away to feed it to the other people I had ordered for. Not oneperson out of the 4 I spoke with apologized for the inconvenience or time wasted. This service was terrible and I can't believeI wasted 40+ minutes here Read more