Reviews for KFC in Kitchener, ON
One of the staff who is assistant manager apparently that I came to know later. His name is Emanuel. I have been noticing him... couple of times before and yesterday too that he violated basic hygiene rules. 1. He was continuesly touching his beard andnose. And touching food also please refer video footage. 2. He was not wearing his net for head and beard while working on thework station. 3. He also found standing with his hands in his armpits, at work station and then handling food with the samehands. I told one of the associates to not let him touch my food. Rest of the staff was all good and maintaining cleanenvironment. Thanks Read more
My 80yrd old mother in-law got KFC as a treat, she spent $40 to get chicken that was horrible dried, or like my 10yr old say... like a ROCK...corn taste awful too, kids didn't like the spices they put on it...why not just leave the corn plain as it is. My80yr old mother in law called to complain and they told her they will refund the money, so I go there with few pieces of chickenleft, since we couldn't eat the whole awful family bucket and the manager person said he can't refund the order because we atethe chicken and he gave us more awful dried chicken. This guy doesn't know how to treat customers or to retain customers. Wenever going back to that horrible place Read more
Last time I purchase from this location. Spent $32 on 3 meals. 2 piece snack and 2 popcorn chicken meals. The 2 piece meal... was overcooked and some pieces of the chicken could not eat because overfried and dry. The fries in the popcorn chicken mealswere soggy and cold. Seriously! I asked for a bottle of water instead of the pop with the meal deal but only if I paid anextra $1.10, even though we didn't want the pop from the deal. The restaurant was not busy however there was 3 employees in theback and a cashier up front. Understanding sometimes take out restaurants can get very busy and mistakes are made but this wasnot acceptable. Read more
They now have a TIP screen at the drive through, so you physically have to grab the machine and go through the tipping options.... ITS A FAST FOOD DRIVE THROUGH!! No waitresses, no delivery, its a drive through WINDOW! What am I tipping the suggested 30% for,the trip from the deep fryer to the window?! STOP BEING GREEDY AND JUST PAY YOUR STAFF A LIVING WAGE. Read more
This needs to be close. The first time I went there, I arrived home with my order. I realized they missed my drinks, and they... also cut one piece of chicken. Last week I said let's give them a second chance; I ordered four pieces combo, and when I got theorder, I checked before I went home. There was no drink, the chicken was dehydrated, and the fries were burnt and cold. I toldthe girl reviewed the food was very cold and burned. This is not KFC standard. We have to report this place to the HQ. I wish Icould give zero stars because it is zero recommendations. Read more
Stopped in for a quick snack as we were visiting the city. I was surprised to see how outdated and old/gross the bathrooms... looked at this location...these could use a good cleaning and an update. Also when we went to the fountain machine there was ahuge puddle of water on the floor, so I told the woman at the counter and she told me there was a mop in the corner like sheexpected me to clean it up....she then filled a bucket of ice from said machine getting more ice on the floor and didn't cleanit up the entire time we were there. Sure there was a wet floor sign but a mop would have fixed the situation. Poor experienceoverall for sure likely won't return. Read more
The place is actually not KFC for Kentucky Fried Chicken it stands for Kitchener Fried Chicken. I ordered a 2 piece combo offer,... to be honest service was nice and fast (skipped the tissues but asked if I needed ketchup) but coming back to the food which iswhat we primarily pay for was not the the KFC Colonel Sanders invented this is something else. It had black pepper no propercrust meat is not juice, it is dry and hard and no flavour and importantly presentation, KFC chicken were visibly so cravingfull thats what i wanted not what i got. 1 ???? FOR THE COLONEL SANDERS, 1 ???? FOR SERVICE. Read more
I visited KFC for the first time in about 10 years. I remember now why I haven?t gone in so long. I paid 13.50 for a 3 piece... dinner that came with 2 pieces of chicken! I had no time to take it back. The chicken was also overcooked or old and was dry.There are a few other restaurants in the plaza that are likely much better. Avoid this restaurant at all costs! Wish I couldgive a lower rating than one. Read more