Reviews for Gino's Pizza in Kitchener, ON
Worst experience ...no cheese on pizza..all the toppings are falling while eating pizza.We ordered whole wheat crust pizza and... the crust they made is thin crust... Read more
Delivered two undercooked pizzas, raw dough, barely melted cheese. Called to let them know and give them a chance to make it... right and they passed the phone around, I explained several times nicely, and then hung up on me. We?ve ordered many pizzasover 2 years here but unfortunately quality has gone down significantly and they just don?t care. Good thing there?s lots ofchoice in the city. Read more
**Caution for gluten free orders** When ordering online, if you don?t choose a medium pizza it will still allow you to order the... gf or cauliflower crust pizza, but when checking out it flips to regular. I didn?t realize until I got my pizza. I called to seeif they could discount me on the proper pizza, and they wouldn?t give me any discount. In fact, the first person put me on holdand hung up. Gino?s pizza is delicious, but they need to do better when they?re online ordering doesn?t provide a warning, orsimply disallow the option if the incorrect size is selected. Read more
First time customer. The staff are very friendly. The counter lady was very helpful. The Take-out order was completed... quickly. The food tasted fantastic. You must Update your Website. There are no BBQ Ribs at the store. Thanks for the greatservice. I will be back. Read more
Fantastic service I ordered pizzas to he delivered for our church volunteer lunch. I called Saturday night arrange for 12:30... Sunday delivery. They delivery was right on time. The service and the food was excellent! You were right about the butterchicken pizza it was great! I would definitely order here again! Read more
A box has never been more accurate. This pizza brings you back to pizza day in elementary school. Pepperoni is crisp and exactly... the style we look for. Cheese had a nice funk to it.. maybe a parm blend? Sauce was adequate and crust was thick and normal.What brought this down 1 star was the service. Tried placing the order online and it said the store was temporarily close. Thencalled with mass confusion on their end. When we picked up, more confusion and poor attitude. Large pep after tax came to$11.30. Read more
Pizza was really good! Walk in order for Med pepperoni pizza for $5.99. Ready in 10 minutes their service was quick and... friendly!! I'll go back! Read more
The pizza was tasty but I thought the portion was less. I did find the veggies undercooked but somehow I liked it as those were... only veggies. If it would have been meat, it would have tasted yuck! Whether or not I recommend this place? I, myself will trya couple of times and then I can answer this question. I guess they don?t have proper oven as the pizza has been uncooked orundercooked is now a known issue. Read more