Reviews for Downtown-Double Double Pizza & Chicken in Kitchener, ON

Good food and nice staff, but the website claims all single pizzas come with 3 topping, 1 dipping sauce and 2 drinks. They... didn't give me the drinks and then when I mentioned it they tried to charge me extra. Not great customer service. Website needsto be updated if they don't want these problems. Read more

Great prices, and the owner is so sweet! I left with a huge smile from such a joyful interaction :)

Bought the combo chicken fingers and wedges. The chicken in the chicken fingers was still raw inside and the potato wedges still... uncooked. Never again. Read more

Good pizza, great price, exceptionally friendly and wonderful customer service

Best poutine outside of Quebec! Very friendly staff...she made us feel really welcome. Good prices. We are looking forward to... trying more of the food from Double Double ???????? Read more

The owners are FANTASTIC PEOPLE and make the ABSOLUTE BEST PIZZA EVER ???? ???? ????

If I was able to rate in the negative, I would give this place - infinity. We order from this pizza place at least once per... week if not more. The past few sundays there is obviously not the kind, friendly employees/ owner( who always remembers us.) Asare normally working. We thought the prices went up and paid the higher cost the last couple weekends, plus extra for the 2pops that are usually included. Until today we asked if on Sunday the prices were higher , after giving us the inflated price.They responded no took off cost of pop and reduced pizza to normal price. We then recieved our pizza and all the toppings andcheese were all in box off of the pizza. Unbelievable, these people are stealing from their employers and I know we will nolonger be customers of theirs. Read more

We judged a pizza place by its cover and we shouldn't have. The walk in pep special is $9.05 after tax for a large and is the... best we have sampled so far (10 places). The crust is crisp and chewy, sauce is seasoned, cheese coverage is spot on, pep iscrisp and fresh, and we think there's some Parm on these giving it some unique funk. So impressed Double Double. You've uppedyour game. Read more