Reviews for Dairy Queen Grill & Chill in Kitchener, ON
August 14 at 10:45 pm I went, right before closing after work and ordered an ice cream with cotton candy drizzle. The male... employee made my sundae with care and even added sprinkles. Even right before closing service was excellent, so kudos to him! Read more
This location always makes me think they could do something better. A Blizzard is a Blizzard. The staff never seem too... interested in their jobs. The state of the restaurant begs for a complete refurbishment. Please add Mobile Order. Read more
I went in last week to get my first blizzard in years - while the top 1/4 was very tasty, the bottom 3/4, was just vanilla soft... serve. I was not very pleased. I didn't spend over $7 for something that was just not mixed properly. I would suggest that theystart to mix their blizzards all the way to the bottom, or they will lose customers Read more
Very nice place. Today I visited this place for the second time. Today we had Blizzard ice cream. It tasted so good. The staff... is very polite. Read more
This place is awful. Every time i go, my blizzard cup has greyish-black sludge on my outside of my cup because the workers... clearly are not washing their hands enough. I worked fast food.. i would never give a customer a greasy cup. I let it go thefirst few times but it?s every time single time i go. Just got a cotton candy blizzard. There was peanuts, cookie dough, skorand chocolate bits in it? there is absolutely NO reason a peanut should ever be in my blizzard. They need to consider peoplewith allergies and be more careful. Also just pathetic quality having a bunch of other toppings in the wrong blizzard I?ve seenthem hand customers in the drive thru ice cream cones that are completely lopsided and the customer had to ask for another..twice. I?ve seen them hand dripping ice cream over their hands and pass the mess off to customers in the middle of spring (nota hot day). They need to train their staff on quality control. Read more
They make your food to order so when you pull up to the window for any hot food you need to put your vehicle in park. But if you... have the 10-15 minutes to wait it's worth it as it's piping hot and fresh. Read more
Great place to come on a hot day for a large variety of ice cream treats. They have a large selection of blizzards as well are... ice cream pizzas and cakes. Don't suggest coming her for a meal tho. Even the food tastes ok the service is very slow comparedto other fast food chains. Also the staff seem confused and untrained most of the time. Ice cream yes food no. Read more
Probably the worst DQ in the franchise, I am not exaggerating when I say that I have driven off to go to another location... because I waited over 10 minutes for someone to come to the window? just to take payment. Employees offer poor service, food isnever quite right. I?d go to another location, it?s worth the drive Read more