Reviews for A&W Canada in Kitchener, ON
Worst service at Drive Thru??They ask everyone to wait outside even though we came to drive thru and took whole day to come out... and give our food to us??very bad service Read more
The food is generally good and friendly but the mai priority is drive thru time over quality of service. They?ll delay you and... make you wait longer before ordering and once you pay will make you park in front of the restaurant. A&W overall is great butthis location regularly does this. I went again this week and the service is so much better. I?m really hoping this is apermanent change. Great, quick service. Read more
Very good food and friendly fast service! We were very happy with everything. Thank you!
I couldn't take pictures because I'd already started to dig in to the delicious food! A&W had always been a favorite restaurant... because of the quality and selection of vegetarian foods, and this location always has the best quality. the staff is superfriendly and go above and beyond often. My partner and I love this location. Read more
Just ordered a burger at around 12 AM. Instructed them to put a Hashbrown instead of the beyond meat patty as I am a vegetarian... and they have no other options. They send me a note and a half cooked weird smelling beyond meat patty don't know what to dowith this. Staff and the service is awesome. Hope you find a career you are interested in and show some efforts there. Read more
Staff is friendly and inviting. They always accommodate my request for 1/2 iced tea 1/2 lemonade as my drink of choice which is... nice of them. Facility itself is always clean. On my last visit there was no soap in any of the dispensers in the washroom whichI had to leave the men?s and go into the family bathroom to get soap, no big deal there for me. Food is always fresh, tastesamazing and hasn?t disappointed me yet (I tend to experiment a lot with new menu items) overall I would recommend this locationto anybody looking for good flavourful food compared to some other fast food brands where they serve up items that can sometimesbe bland or not flavourful. Great job A&W Sportsworld. ***If you haven?t already make sure you try the sweet potato fries withthe chipotle aioli sauce. It?s unbelievable.*** Read more
This place never disappoints. I go here all the time and they always make my burgers perfectly. Great customer service. Always... fresh. Never - not once - have I ever received a stale frie from them. Lettuce is always crunchy. Cheese always melty, bunalways warm and toasty. Thank you for a great experience. *ALWAYS RECOMMEND SIGNING UP FOR THE ONLINE COUPONS TO GET GREATDEALS.* Read more
Its my request to the owner of this location that the night staff working at your location seems like they don?t really care... about their customers and don?t like to work at night maybe. We went there on a drive thru at night and we ordered two burgerswith fries with extra seasoning and fresh patties but the patties was like too old didn?t seems to like fresh plus they werevery confusing while taking a order and a girl working there was using an airpods in her ear while working, additional fries wassoo over cooked and seems not to be fresh. Overall the experience was very bad. Read more