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Reviews for Twistee Treat Sunrise in Kissimmee, FL

Daryl Chatman 1 year ago
1

1 November 2022: I don?t usually leave comments about a person, service, or company, but today?s interaction deserves some... attention. I was on my way home and decided to stop at this location for one of my favorite treats. I pulled up to the drivethrough at 12:55pm (they open at 1:00pm). At 1:00pm, there was no one to greet me on the speaker, so after I said ?hello? a fewtimes, I decided to drive up to the window. The employee opened the window and had the most disgusted look on her faceapparently because I didn?t wait for her to take my order at the speaker. She was visibly irritated and had an attitude. I keptmy conversation very short to none in order to stay professional. The employee was a older black female (I did not see a nametape) and appeared to be the only employee in the shop at that time. Here?s my issue, if the shop opens at 1:00pm, and my iPhoneshows 1:00pm, and you don?t greet me or say anything to me, I?m going to pull up to the window to ascertain the status. Also,when you greet a customer, try doing it professionally and with a smile (always). I?ll continue to frequent Twistee Treat, butthis employee either needs more customer service training or needs to be fired! Read more

Damian AlbertoX 1 year ago
2

It is the most delicious soft ice cream I have tried in my life, every time I visit Orlando I come to eat this ice cream, but... the attention of the staff is usually terrible, they are in a bad mood and are unfriendly, they close the window as municipalemployees. A good ice cream with a bad experience is useless. Read more

Josh Elliott-Mendelsohn 2 years ago
4

Cute place to get ice cream! Some seats, friendly service, good variety of soft serve ice cream and toppings, reasonable prices.... Shake was a bit liquidy, and there were no vegan options. Read more

Sharon Hall 2 years ago
4

Service could have been better, the cashier was too busy talking with her co-worker instead of taking our order. How ironic the... conversation was talking about customer reviews....lol Read more

trl1971 2 years ago
5

A place where it takes you back when you were a child going for ice cream with your parents. Lots of flavors and combinations... to choose from. And the staff are friendly and the service is fast. There?s drive through and lots of free parking. You can?tmiss it from the main road. Read more

Mark Allen 2 years ago
1

Worst ice cream experience ever. After waiting for more than 15 minutes in line, they shut the window in my face. I waited... for more than 10 minutes before they reopened it. Then I waited another 15 minutes for 2 ice creams. The wait is one thing butthere is no excuse for rude service. This location is at 3269 Vineland Rd. Kissimmee. Read more

Suleika Mena 2 years ago
1

Just went to this twistee treat and I?ve always loved going, but tonight the employees had attitudes and were very rude. I had a... large order and asked for cup holders and lids for all ice creams and made sure to tell them ahead of time and they still haveit to me with no lids and one by one with no cup holders so I asked again, they ignored me, I asked again then they gave me acup holder and they gave me lids that were too big for the cups I ordered, I tried getting their attention again but the guy whowas giving me my order kept being rude and closing the window right away and walking away. They were all in bad moods and hadattitude like they didn?t want to work. Not going here again. Read more

Amanda Meyer 2 years ago
5

Such a fun ice cream treat stand! The building shape was awesomely retro! Prices were reasonable and the amount of ice cream was... generous. They had interesting combinations of shakes, cones, and other cool treats. Smiles and thumbs all around! Read more