Reviews for Pollo Tropical in Kissimmee, FL
Great food and decent prices, spacious indoor and outdoor seating, my only complaint is they tend to mess up orders frequently.
Ordered a Tropi chop via DoorDash and no chicken was added lol like I?m eating rice and veggies. This isn?t the first time but... pretty much happened many times. These workers need to be fired, or stop stealing people foods. Order Kevin Sarabjeet 11/4/22. I will call higher management for Pollo. Read more
Im buy every weeks. I spend over $75.00 in every purchase. But in the las two weeks im very upset. Very, very small portions in... rice and the trio samething. I think that the last time order food there. The servers serving a very small portion. They have tobe more carefull with the services. With $75.00 i can buy 3 times more food in KFC, Popeyes and Piocos chicken. Read more
This place blows. I waited on drive thru for food but wasn't told there weren't any bread rolls on the restaurant. My meal... included four of these. I went inside the restaurant, waited on line, then was told they ran out of rolls. No compensationwhatsoever! Never coming back. Read more
Had l seen all the bad reviews, l would have stayed away. I asked for red beans,black was served. For both my sister and myself... the sausages and chicken were extremely dry. Staff was not nice at all and made a big deal when I asked for more salsa for theirdry meat. It was an overall poor experience. Read more
Got to my house and the order is incorrect missing one off my meal and call the telephone number in the recipe no one pit up... directly to a voicemail after waiting for a lot of minutes ???? Read more
Don?t order from here, my family and I ordered from this place on a Thursday night, they put very little food in the... to-go-containers, and forgot the mac-n-cheese, and 3 sauces. For what I payed, I did not get my money?s worth. Furthermore, Ialso called the store to verbalize my issue, and no one picked up. Simply embarrassing. Read more
I come here for the TropiChops, occasionally. Always buying the large size. Getting the yellow rice with veggies, black beans... and all the veggie toppings. Getting the proper portion is a hit or miss when I go here. I?ll get more rice, beans and corn thanI do chicken and veggies. This time around I got 3 green pepper pieces, 5 tomato cubes, 3-4 onion pieces. No red pepper. Andthat was for my large tropichop. I was too hungry to take a picture before I ate but you can see that I mainly got rice andbeans. Chicken portion was good. Tasted good but a little over the top on the salt. Please don?t skimp out on the ingredients. Ididn?t skimp out on the amount I payed. Read more