Reviews for Applebee's Grill + Bar in Kissimmee, FL

I came to this place to eat and the customer service is bad, the food seems overheated and everything is a mess please clean the... staff or train them better forgive them , the only thing that I accept is the wings is the only good thing they have Read more

When you walk in a place you expect to get acknowledged then seated right?! Don't expect it here. You might wait about 10... minutes before being seated by one of the people who look so miserable to be working. Also, never expect to see a manager asI'm sure they hide in the kitchen and never come out! I'm ashamed to call this my neighborhood Applebee's. And yet... I'llstill go there about 3 to 4 times a year as their food is delicious! I sit by the bar anytime to get a bit better service and Ican sit myself there!!! Please Applebee's, teach them customer service so more people go there! Read more

First off would like to state our server Chris was AMAZING!!!!! Andy, the GM who just took over is doing a great job. Unlike... most Applebee's where the food & service is less than desirable and you do not get your monies worth.....This location isEXCELLENT and goes above and beyond in both areas. I was there today at 12:42 pm. The restaurant was clean, quickly seated, andorder taken. The food came out looking like the picture and plated very well. I will be coming back and want Chris as my server(go in asked for him he is excellent) Read more

Didn't have to way long. The waiter came to us not long after we sat down. Polite

First let’s start by saying my wife and I go to the Applebees in Clearwater by our house for burger night pretty regularly,... that being said everything about this location was much better starting with the restaurant itself, this one was cleaner, butthe staff was so much more attentive to everything about our order, our server Chris was better than any server we ever had inClearwater or any other Applebees for that matter, he was spot on with service and even better with his attitude, he could teachthe servers in Clearwater a lesson, that being said we will continue to go to Clearwater but we will hope someday they learnwhat it is they actually do, CUSTOMER SERVICE. Chris thank you for making our meal better by being you! Read more

Just DON’T! Misleading false advertising and deplorable service. I sat on a table for 27 minutes and no one approached me... until I decided to stand at the bar, that I asked for service to a disgusted waiter that saw me seating the entire time. Shesaid that they are closed, then I referenced the store schedule and the promotion “Open late” at the door that says that therestaurant is open until 1:00AM. The waiter then said: “We all know Sir, but we closed at 12:00AM”with inappropriateattitude. Read more

Service was excellent. We had the Nachos which were really good and a burger with fries. The burger was overcooked and extremely... dry, although it was flavorful. Pity as the food st Applebee's is normally quite good. Read more

The service was very slow, and restaurant about 25% capacity between 6h30 and 8pm and the food not so great. I had half rack of... ribs,and they were not as advertised, not fresh and tender off the bone... they were hard, had to use knife to cut ribs, andportion was small. Should have known better...If you come here, the burger is probably a safe bet. Read more