Reviews for Smoothie King in Kirkwood, MO
Had a great experience in here today and the Friday before last. Each time there was only one person working and he rocked it!!... He had to manage checking people out, online orders and making the smoothies. He was very efficent and even apoligized about thewait, even though I didn't have to wait that long. This guy deserves a raise or promotion, he definitely gets high qualitycustomers service! Read more
Been many times and most times a good experience. Walked in today and an employee (logan i believe as his name) is throwing ice... against the wall. I thought he would stop since a customer walked in but he just kept throwing.. mind u he is getting the icefrom the same supposedly sanitary place they keep the ice for smoothies..i literally had to stop my order a few times andrecollect my thoughts each time a cube hit the wall..he finally stopped when i informed the young lady taking my order that thiswas bothering me.. then they didn't use gloves..although the young lady puts a pair on as I leave so I know they have them..they couldn't get the lid open on the greek yogurt (I purchased a strawberry blueberry) so they just used the nearest utensil topuncture the plastic covering under the lid.. not sure if you know about food handling that is a no no as you take the germsfrom the tip of the covering into the yogurt.. I understand these are kids but the absolute worst service I have everexperienced there and almost anywhere ever Read more
Placed an order online for pickup this morning. Got charged and the order successfully went through, only to get there and have... the store be closed. How are you going to let online orders be placed when your store is closed. Hours on the door say 7-9 sohow are you not open at 10 am. Tried to call and the mailbox is full. Won?t be going to this location anymore. Read more
First time customer. I didn't much care for the smoothie I got, but that's on me. Should have looked at the ingredients instead... of choosing by name. I know I don't like chocolate in smoothies, I just didn't expect the Keto Berry to have cocoa added.Service was friendly, seating was comfortable, and customers were greeted kindly. Can't complain! Read more
Typically very quick and friendly, and smoothies always taste great. However, today the employee was quite unprofessional -... wearing sweatpants (not leggings, actual sweats), only thing she said to me was the price if my drink, and she didn?t even fillmy drink up all the way. Also, the person who ordered behind me got his drinks first. Read more
Took over 30 minutes to get my smoothie when only one person ordered before me. Orders are not made in the order they are... received especially if you order online. Ordering online is supposed to be faster but rarely is when they neglect to even noticethey have online orders. This location frequently only has one employee working which also slows everything down. Read more
I gave such a poor rating because I?m a repeat customer to this chain and my prior experience was okay but this experience was... not. I ordered a smoothie on the app and was quoted my time for pick up. When I arrived, which was later than my arrival timequoted my cup was no where to be found on the to go counter. There was maybe 7 customers in the store, I?m assuming walk-ins. Ichoose to use their app because of their reward system and I thought I?d give it a try. First of all- walk ins get a priority,so you might as well order in person. I kindly said I had an online order and there was 4 employees working. The man said ?Ihave 5 smoothies ahead of yours?. I?m sorry, did you say ?5?? I made an online order 20 minutes ago on your mobile app andarrived late at that, and my smoothie still is 6 smoothies behind? I received a refund and was smoothieless. I?m aggravatedbecause I came here and ordered ahead because it was my lunch break during work. Long story short, I will not return. Read more
absolutely horrible smoothie king. i?ve been here twice. the first time was after my shift and i had placed a pickup order since... i had a class to get to in about 30-45 minutes. i get there and my order isn?t even there and a random lady comes out of theback after i stood around for five minutes. she then has no clue i placed an online order and fidgets with the register forabout?hmm i?d say 20 minutes and then finally makes my smoothie. my second time and last time, is the fact i yet again placed anorder for pickup, i show up and you guys are closed. thanks, i now wasted money on a smoothie i?ll never receive. i even calledand it said the mailbox was full. terrible service, clearly poor management Read more