Reviews for Jersey Mike's Subs in Kirkland, WA
The food is made alright but whenever I come in after work around 7:00/7:30 there?s always this female worker with green hair... that shows really poor customer service. Had to bag my own food when I asked for a bag which was pretty pathetic Read more
Decent sandwiches, but prices have been raised so that getting a sandwich costs the same as larger entree items at neighboring... restaurants. Read more
I ordered online and was told it would be ready at 12:56pm. I have been waiting for 30 minutes at this point. There are 5 people... working at the speed of snails. I worked at Red Robin and held down an entire kitchen by myself all day. This is absurd. Read more
There is a very impressive young woman working at this location. She is a sandwich making machine and understands what good... customer service is. The sandwich was very tasty too! Read more
They slice the meat and cheese right there in front of you fresh. The bread is perfectly soft and fresh. Got a Jersey Special... Mike's way. And the staff is always friendly and professional. Wish they had one closer to Queen Anne, I'd be going all thetime. Read more
Pretty straightforward sandwich place. I've never had to wait long for a sandwich. The staff is was friendly when I'm in the... store. In general the food taste much better than the other sandwich shops. Read more
The best sandwiches around, the guy that owns the place makes the really good ones. I have been coming here for lunch everyday... for a week. Highly recommend trying this place. Read more
My online order was placed at 6:32pm for ASAP (15 min). Arrived at 6:53pm for curbside and waited five minutes before deciding... I?d help them out and just walk in to pick it up. When I walked in, there was one person sitting at a table waiting on food. Inoticed my food wasn?t on the counter, so I decided to sit and wait. At 7:08pm, I walked up to the counter for the girl to tellme that they were behind on ?hot? items, but they were working on my order (without checking). Multiple people come in afterthat with the manager/lead person telling them that bread was being made, and they?d have to wait at least 20 minutes before thebread was even ready??? More online order people had trickled in, and this was the first time any of us had even heard this. At7:20pm, I waited at the counter for 10 minutes before I finally had to say ?excuse me. Would you mind checking to see if myorder is on the grill? If it isn?t, I?d like a refund, please.? The girl proceeded to walk straight back to the manager/leadperson to tell them I wanted a refund without checking for my order. After our experience tonight plus at Redmond Way, JerseyMike?s has lost a loyal customer. Working in the food industry myself, the lack of customer service skills was appalling.Disappointed to say the least. Read more