Reviews for Chick-fil-A in Kingwood, TX
This is the rudest one yet, no acknowledgement once so ever when walk in. First time I thought just busy, but been here 5 times... in past week. The same every time, nothing like there other restaurants. I had wrote this same review a few months ago. I stillsee nothing has changed. Just in case needing details of time, and since there are cameras. Just view 11/11 around 7:10 and7:30 am. Actually any morning shift at random. Because as said this always the attitude, and still hasn't changed in over 7months now. Read more
Great environment here, you can tell that the operator of this store is very engaged with her employees and the day to day... operations. My kids love the indoor play area and this one is always a winner for family night. Thanks CFA. Read more
excellent customer service very friendly and fast. The only reason I don't give it 5 stars is because the place is very dirty,... understanding that children throw food, but there must be someone in charge of cleaning the floor . Read more
This location doesn?t even deserve a 1 star!! By far the worst experience I had EVER had at a CFA. One night I had gone through... the drive-thru. I got home & noticed they had forgotten my large fruit cup. I right away called the restaurant and explained thesituation to the manager. He then said I could go back to get my fruit cup (which BTW, I should not even have to do that) it waslate and I was tired. Or he said he could put the large fruit cup in my awards on the app. I said OK, that would be fine. Wellhe had failed to do so..so a few days later I had gone back for dinner & explained what had happened last time I was there, andif they could just give me my fruit cup this time.. wow.. I was absolutely stunned at how much trouble they gave me. Mind you..I have had other CFA locations mess up my order and not once did they ever give me a hard time. EVER. This location was a wholedifferent story. Jorge and Ivan, who are both managers, gave me SO much trouble. They asked what day I was there? I told them.They asked what time it was? I told them. I even showed them the transaction on my bank app. I was there for at least 15 minuteswith them trying to just get my fruit cup that I had already payed for! They made the mistake of not putting it in my bag & theymade it seem like I was lying or something. Why would I waste my time and their time? I?m positive if I had gone to any otherChick-fil-A location and this had happened, they would have given me no issues. They said they could not give me my fruit cup. Iwas absolutely baffled. Why would they not be able to do so? I had payed for it and they failed to make sure my order wascomplete. Finally, after 15 minute of trying to just get my fruit cup ( I had gone inside at that point) Jorge (the manager)grabs a bag, puts a fruit cup inside and says ?don?t ever come back to my store again!? I was absolutely shocked at how muchtrouble those two boys gave me. And not once did they apologize for their mistake. Read more
Came here in the evening and the restaurant could be a lot cleaner. Probably won't revisit this particular store because most... Chick-fil-a establishments operate at pretty high standards, which I'm used to. Read more
I helped open this store almost 10 years ago. They've changed operators, so unfortunately Kingwood doesn't have the same... operators. However, they're still a great representation of Chick-fil-A's core values. I will go out of my way to go hereinstead of Northpark. Read more
Chick-fil-A is great food. This location is like every other location I've ever been to in that the employees are friendly and... helpful and they work quickly and the food is done well. This location flooded in hurricane Harvey and they were one of thebusinesses that rebuilt. You can see a special table they have that has a plaque on it about Harvey. They have a Play Place forthe little kids and great educational toys that come with the kids meals in addition to healthy food options not just for theadults but also the kids. Read more
Went thru drive thru. They are usually perfect but this time they forgot my cookie. Staff is remarkable.