Reviews for Starbucks in Kingston, ON
Staff are friendly and very helpful however the location could use a good deep cleaning. The floors and all table surfaces are... dirty, stained, and need a real good cleaning. We were rather surprised about the lack of cleanliness especially for a Starbucksfranchise. Read more
Dropped in to have a nice chai tea on the patio. The patio was filthy and so was the cafe. The cashier took my order but didn't... listen to what I ordered at all because she turned around to start my tea and I noticed she had the wrong size cup so Icorrected her and then she only filled my cup half full so I had to get her to fill it up. Then when I went for my refill theylost track of my order and I waited for 20 minutes, then they asked if I had my order so then they started it and gave me 3grande teas when I ordered 1 tall. Read more
Usually we have great service at this location. This morning we had a gentleman who accidentally charged us for two venti lattes... (one hot, one cold) when we asked for a grande and venti iced latte - usually no worries, we politely mentioned the order mix upwhen he went to hand us the drinks and stated what our order was. He just said ?well, I accidentally charged you for two venti?and proceeded to hand us the same drinks without offering to refund us for the size difference. My partner asked if both wereiced lattes as he was beginning to hand them to us, because one was in a hot drink cup. The worker told us ?yes? and immediatelyturned away from the window, even though one of the drinks was actually a hot latte. We didn?t want to hold up the drive thru,so we parked and went in to get our correct drinks. Pretty disappointed in how this gentleman handled the mix-up as it wasn?tprofessional. Read more
Yeah solid location, little slow. I'd recommend against drive thru, even if it looks pretty empty...it usually takes a while,... and then you're stuck waiting. So I should have just walked in, my mistake. Really friendly people when I've gone in. I betturnover is insane, so I won't bother mentioning individuals. Read more
We come here quite often when on a road trip and the baristas are always very generous with such great energy. They have mobile... order for in-store pick up and drive thru pick up. I?ve tried both and also ordered in store as well and they are super fasteven when there?s a rush. Sometimes my order gets complicated while customizing it on the app or in person, but they nevermissed out a single detail. Read more
Some of these employees are hilarious, it's a positive experience every time here. Busy location, prepare to walk over if it's... busy to avoid a traffic jam coming off of Division. Great vegan drink options. Vegan food items are lacking in general atStarbucks, not a downside of this specific location but, nothing great food wise. Read more
Verrrrrrrry slow service. Main ingredients not available for the drinks that they are supposed to be able to create. The cashier... / order-taker was confused I ended up just ordering through my app. This is supposed to be a five-minute pit stop and it'sturned out to be a half an hour ordeal. #localguide Read more
I always stop at this place everytime I drive to Montreal. For two reasons, the bathroom, always clean, and the service with a... smile. It's great to come an see always a smiling face when driving for a few hours. Makes me smile always. Read more