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Reviews for Osmow's Shawarma in Kingston, ON

Melanie Luukkonen 1 year ago
5

We did a last minute catering order for 25 people, they helped us with the best value plan, gave us cutlery, napkins, serving... utensils and sauces in bottles! We we pleasantly surprised. Thanks for feeding the Uxbridge Boys our bellies are full Highlyrecommended! Read more

Troy Halladay 1 year ago
5

I absolutely love this establishment and the service,, you can smell the deliciousness before you even see the store, the food... is top notch, parking is alil tricky but worth walking a block for if your grabbing takeout, the employees are great and alwaysfriendly!! Five stars from this critic. Keep up the good work. Read more

vic 2 years ago
1

Ordered a mild wrap, but it was drenched in hot sauce and way too spicy. Sadly had to throw it out because eating it made my... mouth hurt. I've also ordered a platter here before, some of the chicken was burnt and gave me food poisoning. I've orderedseveral times from another location and never had any problems there. Read more

Q L 2 years ago
2

I come here often and the food is usually good, but no matter what, it seems like I?m waiting 20-30+ minutes no matter what time... I come. The place is both understaffed and the staff are inefficient. The cooks will literally pause in the middle of preparingan order to glance at the TV or turn around and chat: it seems that getting your food ready fast is not their priority, theyjust wanna hang out and clock out. Sometimes the food is already cold when I get it, so not only is it slow, but it?s alsorushed (funny eh?). The people are friendly but the total experience will almost always be disappointing. Read more

Erica Harrold 2 years ago
1

Awful customer service. We ordered here today for the first time off of Skip the Dishes and after about an hour and a half of... waiting it still showed 45 more minutes so we called to inquire about the status of our order. They explained that our food hadbeen ready and was sitting on the counter for nearly an hour and they were waiting for confirmation of a driver. We offered topick up the food ourselves or asked if it could be remade but they didn't seem to want to take responsibility. Yes there isblame to put on Skip the Dishes for the delay in a driver but the restaurant could have been more helpful or more understandingof our concerns. Overall we waited 2 hours for ice cold food. The food itself is actually good but we will likely never orderfrom here again. Read more

Anish Joseph 2 years ago
4

They offer wide variety of Mediterranean food like shawarma and other box. Good place to take out.

Rahul Pandya 2 years ago
2

This place is great! And has excellent staff that are very kind and accommodating. I happen to be vegetarian and I ordered their... vegetarian menu item. But when they were making it I asked if they could use clean untensils; they heard me and continued asthey were with their normal cooking instruments they use for everything else. Whether this is just a communication issue or notif I'm getting a vegan/vegetarian/halal option I expect they use clean cooking instruments as for some it is a major issue. Ifthey fix this issue they are otherwise an excellent store with great employees. Read more

Kito Lam 2 years ago
5

What a great location for an Osmow's to be at! Food came out at a decent pace, and they asked for your preferences in sauces... before giving to you. Portions were very big and could be shared as a snack if you aren't that hungry. Right now, they have astudent special and that made it even better. Staff were friendly and I was greeted by smiles. Read more