Reviews for Boice Brothers Ice Cream in Kingston, NY
Customer Service is in shambles, waiting for someone to take my order at the window for 5 minutes. There was a guy employee... with long hair and a beard trying not to look at me , ignoring me like I wasn't there. After 10 minutes I left. Never goingthere again. And it's sad because the Boice family was all for customer service. Something must of changed. Read more
Their ice cream cakes are delicious, with layers of vanilla and chocolate soft serve, fudge, and chocolate crunch. Ordered a... cake for a birthday and they even offered to make it smaller than their smallest 6? cake for our 2 person party :) Prices arevery reasonable too. Will certainly be back! Read more
Boice brothers: please don't let your employees ruin a good business. Have been going here for years and have always enjoyed... their ice cream. Today 7/24 around 2pm there was 3 employees standing by the service window talking amongst themselves but theywould not take my order. I waited approximately 3 minutes, the employees looked at me waiting several times but did not open thewindow or take my order. I ended up leaving without an ice cream and went somewhere else. It was a sunny 95 degrees on a Sunday,a perfect day to cool off with an ice cream and the place was empty. I am a caucasian looking male and I do believe race mayhave been the issue as I saw the caucasian couple behind me leave empty handed as well. I understand it's hard to find goodhelp, but there has to be a better option than the staff you had working today. Very disappointing, thanks for years of goodservice/product. Read more
They make their own soft serve and have several flavors which is why I gave it a five. Otherwise it?s a four star. Not the best... soft serve ever but really good. Very reasonable prices too. And they dip Read more
If Willy Wonka made ice cream this is how good it would be! Prices are beyond reasonable and the serving sizes are impressive. A... small is a medium or even a large at some other ice cream spots! Treat your taste buds! You'll be glad you did. Read more
Wonderful ice cream, great staff, and a conscientious approach to Covid safety. I stopped by on a Monday afternoon in December... and ordered a cup of ice cream from the takeout windows. At their recommendation, I ordered the Italian coffee soft serve,paired with the cardamom pistachio (hard ice cream), with rainbow sprinkles in a cup. It was delicious and fresh; the flavorstasted natural and the whole pistachios were an excellent touch. I will return on my next trip through Kingston and pick up somepre-packed pints to go! Read more
Very good ice cream and you certainly get your money's worth. They're more than generous. All told, great local ice creamery.
Truly the best milk, chocolate milk, ice cream, shakes. They have been here for generations now and once you try it you will... know why they are still here and going. Pet and kid friendly Read more