Reviews for Buffalo Wild Wings in King of Prussia, PA
Called BWW yesterday to place an order. The lady was really rude and said to hold. She never resumed the call so I called back... and it was the same lady who answered and again said please hold. This is King of Prussia where everyone comes to shop and dine.Hire better people at this restaurant because clearly the lady doesn?t like to work and doesn?t understand the business. I?vebeen here couple of times to dine in as well. Workers just take their good old time even when it?s not busy. What is the managerdoing? Sleeping? Read more
Worst Service Ever! We waited over 20 minutes at our table waiting to get served. We asked the nice gentleman who sat us where... was our waiter. Only to see she was doing absolutely nothing. And while walking over to us, she then walked over to a couple whohad just walked in. I then asked to speak to the manager and I as I started to tell her what occurred she brushed me off with a"well we are busy" and I explained I had children and just dismissed me with "oh well have a good night." Definitely not a placeI would recommend to families with children. Thumbs down all the way. Never dealt with someone so disrespectful. Read more
Update March 2022: just visited here again to see the first time could be a miss. Again I saw the same issue . Staffs are... careless , not attentive , does not care you are sitting without any orders taken. Worst to visit. Reducing one star now. Moderate in size and located in the mall. Lot of Parking spaces and easily approachable and parkable away from the crowdedarea. Service speed could have been better. Food tastes good and drinks options are good. Read more
Came here for the first time for takeout. I had to wait a long time for my 6 boneless wings. I didn?t know that they put the... prepaid orders on a shelf so I was probably sitting for an extra 10 minutes for something. And then when i received my order Igot bone in instead of boneless so I went it to get the correct wings. There was no apology for the screw up, only ?there makingthe new ones now.? I work in the food industry so I understand if it?s busy but I wish I was cared for me and not ignored. Iwould come back but I hope the service improves. Read more
Walked in ready to eat some wings! We were greeted almost immediately and sat at a booth. We ordered a side of fries and they... were super crispy. After 20 minutes our wings came out as well and they were juicy. We don't watch much sports but just came forthe wings and it was definitely worth it. Highly recommend if you're craving for some wings and watching some sports! ???? Read more
Never a bad time at any location. These guys seem to have the blueprint for how to make a sports bar. The crew met up for game 6... of the 76ers vs Hawks game. Great service. Great drinks and the price for everything was hard to beat. 1st time at thisparticular location but Mr. National shall return. Read more
The new cauliflower wings is just amazing for the vegetarian lovers. I love Thai curry, orange and lemon sauces. Orange is... little spicy but love the taste. Don?t forget to ask for extra wet, you never like the normal ones after you like the extra wetstuff. We went on a Thursday and we got one plus one on boneless chicken. Coming to deserts the Chocolate Fudge Cake is reallyyum. Ask them to warm up the brownie and it?s just amazing when warmed. Read more
Assuming this place is short staffed. It's an industry problem. However that does not allow for gross mismanagement, rude... customer service and basically helpless servers that are having a hard time functioning. Again it is probably because ofmismanagement. We work in the industry, (we get it)... we would have been head deep in the weeds trying to help out our staff,instead it seemed as if no management cares. This is the first BW3 we were ever in where the wings we red inside. (Knowing BW3Standards, we're not even sure how that is possible?) Upon entering --- the greetings from the host was a very forcefuldeclaration that we would be waiting 45 minutes before being seated. Please note the restaurant was about 1/4 full. Empty tablesEVERYWHERE. But again we get, short staffed... however proper management would have nicely communicated this information (wededuced this ourselves). Bar tender was completely overwhelmed and again NO SUPPORT. Half empty bar we waited 18 minutes to beasked what we needed and about 5 more minutes until we got a draft beer . Please avoid this place and maybe it will go awayjust like any other restaurant that has been in this unlucky corner of the KOP mall. Read more