Reviews for Arby's in Killeen, TX
Only thing good from my order was the drink. I ordered a french dip and swiss. When I got to work after ordering I was missing... the side of sauce and my whole order was cold. Sandwich and curly fries. Major disappointment. I could not take it back bc Ihave a 30 min break I spent just waiting for the food. Read more
Bought roast beef with melted cheese and it was terrible so bad I could not force myself to eat it. Went back and ordered... original roast beef sandwich and it was great. Read more
I ordered the smokehouse brisket sandwich, it was horrible! Meat tasted old and fatty. Called in to talk to manager Alyssa, very... rude and wouldn't offer any solution. I will never return again! I think I will go throw this mess up before I get sick. Read more
I think they are short staffed so we waited about 10 minutes for the car in front of us to be served. Got 2 sandwiches. They... were fine Read more
Melissa took our order at the drive thru. She was highly disrespectful and mocked me and my friend and proceeded to... sarcastically say ?sorry? with her hand over her heart and a fake pouty face and mimicked a tear rolling down her cheek. I havenever been so disrespected by a customer service worker. It was probably the worst service I?ve ever received. Read more
Highly annoyed with my order, I ordered a slider fries and a spicy fish sandwich. Dipping sauce ranch, horsey sauce, and red... pepper sauce. I Get it delivered to me I get it with a note saying no longer sale fish sandwich, but I got charged for the holemeal I didn't get any of my dipping sauce either.. From my understanding if you don't have all of the order it should be onthere or CANCELED my order so I don't get charged and can order from else where and get my hole meal. My food that I didreceive, was cold I got it a little bit over a hour. I just want my money back. Read more
Horrible. This is not food. Called 800 number for a refund. $8.00 soggy beef & fake cheese sandwiches- never again. Black spots... (old cooking oil) on the potato cakes...just stop. Read more
Hadn't been to Arby's in a while. The bacon chicken ranch was great. Service was fast and friendly, and the place was nice and... clean. Read more