Reviews for Sonic Drive-In in Kettering, OH
Waited 30 minutes for a drink and when we got it they had poked a hole in our cup.
Waited 40 min for 4 drinks. I watched someone from drive thru line turn my drinks back into the workers because they weren?t... hers. (I knew they were mine, the exact thing was handed to me later) They gave them to me 20 min later and they were somewhatmelted. I ordered & paid online so I couldn?t just leave, but other cars around me did. The girl that finally helped me had beenon break and the other employees weren?t helping any of the stalls. Maybe short staffed but I will never come back. Kind ofgross someone else touched my drinks and they were given to me I?m very positive they did not remake them due to the sweat andlack of ice in the cups Read more
Sat and waited to place my order, after placing it got told the total. When I went to pay it never showed up on the screen so I... figured they would take payment from me when they came to the car. Waited long enough for the red light to go out, pressed itagain and they asked for my order. I explained that I had already placed my order so they asked for the name on the order, Iexplained that they never asked me for my name, so they asked what stall I was in. After I responded I heard nothing back andafter sitting for about another 5-10 minutes with no response I left. Hope this was just a one time mistake but not a greatfirst impression for me. Read more
My husband and I placed an order on the app and went to pick it up. We waited in the car stall for several minutes after... pressing the button and eventually went to the drive thru where we waited for another 30 minutes before someone even came on thespeaker. By the time we got our food it was cold and it tasted awful. Read more
Normally food is hot and service is wonderful but the last time I went things did not go well at all. But I finally got a hold... of the manager and he rectified the problem and I got my hot and juicy burger back. They really do have the best burgers in townas far as fast food goes. Making things to order makes all the difference in the world so you will be willing to pay a littlebit more. Read more
Every time I?ve been in the last six months service is incredibly slow. I?ve waited up to 10 minutes to order in the drive... through line. Even when I?m one of two people there. Tried ordering ahead on the app, but unfortunately it made no difference. Igave them several tries but I?ll definitely go out of my way to go to other locations in the future. Read more
Wrap and grilled chicken needed more baking. What I liked more was mozzarella sticks and slush and of course iced coffee being... less sugary. Read more
Tonight was the final straw for this sonic. First of all the order was wrong when we got it home (not the first time this has... happened). It was also cold. It took 3 calls to get a hold of someone and the person I talked to said "ok do what do you wantme to do". I am not happy. My husband is now on the way up to get a refund. Read more