Reviews for McDonald's in Kettering, OH
Let me just say that I visited 3 McDonald?s in this area and not only was the customer experience amazing but they were, fast,... accurate and quality was great! I live in Georgetown KY where I have the WORST 3 McDonald?s probably in the state. This was anice experience to have! My last visit to get my kids Halloween buckets was one owned by Eric Godlove. One of the employeesstuck out to me. He was young student from Egypt. Moved here to go to school. Exceptional with customer service, so sweet andhelpful and he?s so very smart in school. It?s tough for him financially and the fact he goes to work smiling is amazing. ! Idon?t know his name but he deserves major recognition and a raise to help with school!! Thanks for this experience!! Read more
So this isn?t the first time but I went in for breakfast and they?re busy expect to have somewhat of a wait but I was in the... left lane and watched four cars go by on the right lane and I was never even greeted.... I ended up speaking in saying hellowith somebody there at the girl answered oh I thought I hit the button?????? If they don?t know how to use two lanes and closeone down because Everyone has places to be in the morning and that?s why we choose fast food I also understand it in therestaurant industry it?s really hard to find good people these days But honestly McDonald?s if you guys can?t utilize two lanescorrectly shut one down I?ve been going to Wendy?s and Burger King more for breakfast because they don?t have the two lanes andI get in and out when it?s my turn Read more
I hate having to give a star to review. This is a zero restaurant. 4 other cars had to wait for their food along with me, and... what was the wait for? A big mac with cheese ON the box, not on the burger, and cold fries. This is what I waited almost 10minutes for? Where are the managers when this food gets cooked? Who owns this franchise? They need to know it's being run intothe ground by teenagers that don't care. Read more
Every time I come here I tell myself never again. The drive through takes so long. I can sit at one speaker and watch 6 cars... pass the other speaker. It's supposed to be fast food but we can't seem to find the fast part. After 18 min in the drivethrough, they try to get me to pay for the wrong order. Get to the second window. Don't have my order, pull me to the 3rd windowonly to give me a cold burger that's inedible. 6 pieces of cheese!!! Read more
I wish I could give zero stars but I think it forces one. This is the closest McDonald's to my house and it is the worst one I... have ever been to. I can handle food orders being wrong, no straws, cash only, and all the random mishaps... but this consistent25 minute per car for one line is just terribleeeeee. I'm currently sitting in line and it just does not move. There are twolanes but we are all using just one order lane probably because we are all optimistic frequent flyers hoping it gets better thenext time and maybe this is helpful for them but damn it really doesn't. Read more
As I write this, I have been sitting in the drive thru for 30 min. 15 of those minutes have been at the box where no one has... said anything to me. I'm leaving now to go to a different McDonald's that might take the time to at least apologize for thewait. Wouldn't normally complain, but this McDonald's has been like this the last three times. They have never been apologeticfor the wait. I don't know if they're understaffed or what, but it's ridiculous. Read more
usually just come here for the convenience of the location. definitely a high definition store. they are pretty quick with... getting everyone through in a respectable time frame. the employees could be a bit more friendly!!! Read more
If you like McDonald's, you will certainly enjoy this one... It tastes just like... McDonald's. My message to McDonald's: Just... give everybody a dang toy. Everybody deserves a toy, okay? Stop making your staff work so fast that they are robots. They soundand look like damn robots. I bet they're stressed TF out. Read more