Reviews for IHOP in Kerrville, TX
The food was terrible. We had breakfast and our pancakes were so tough and dry that they were unappetizing. We did not eat... them. Our bacon was barely even cooked and our eggs were overcooked. It's really hard to make a bad breakfast so I will not bebe back. Read more
Never coming back, they took more than 30 minutes just to get 1 of two drinks, for the second drink they came 3 times asking... "you still missing your drink correct?" Which was the stupidest question i have heard since you can see she did not have herdrink. They spent more time socializing with the table next to us. They did not even ask us if we were ready to order. We walkedout very disappointed since my wife was craving their pancakes and she is pregnant. We just decided to eat somewhere elsebecause their customer service SUCKED!!! Read more
If I could give it a zero I would. The restaurant reeked of cigarettes and some kind of urine order. I waited for a hostess, but... none for at least 10 minutes. Another couple came in after and the lady was so over taken by the offense odor and no person atthe front, we left. When we left, we saw people come out from the back. This place won't last long. It was disgusting and Ididn't even get to eat there. Hard pass. Read more
Worst restaurant service ever. There was none at the door to greet us, no sign stating to wait to be seated, so after waiting a... couple of minutes, we sat ourselves. Five minutes later a waiter comes out to seat someone and when we asked to order he made acomment saying ?your waiter probably didn?t see you come in since people don?t usually seat themselves? he then said she?d beright with us. The female waitress went ahead and sat someone else before letting us order. We left before ordering as clearlythey couldn?t have cared less. Read more
If I could give this place no stars I would! We started at IHOP and walked out due to extremely terrible service, after being... told our table would be ready in 15 minutes and waiting 45+, the host even kept staring at dirty tables and doing nothing aboutthem, yelling acrossed restaraunt at actively working staff to clean them, meanwhile he was doing literally nothing at all. wesaw multiple large family tables walk out and warn us of how awful it was. So we chose to leave and hop on over to Dennys, andboy were we super happy from even first walking in the door and being greeted by a wonderfully sweet manager. Will recommendthis dennys to others! DO NOT GO TO IHOP IN KERRVILLE! Read more
The ihop app wouldn?t take my order because I?m from out of town and credit card isn?t local, then it charged my card 2 times... but order declined. Went to the location and waited 10 minutes before being acknowledged, another 10 minutes to get an employeewho could handle a to-go family pack order. While waiting 30 minutes for the food I witnessed at least 20 people leave thelobby because not 1 employee acknowledged their arrival, some waited 20 minutes before leaving. The poor Door Dash guy waited along time and never got his order, but I realized I also got the Door Dash order when I arrived home. THEY ARE HIRING if you?relooking for a job. Read more
This was a very pleasant experience! It was one of the best times I've ever had at an IHOP. Caitlin was extremely polite and... cheerful while she took care of us. She was knowledgeable and had information about gluten free food for my mother that was noton the menu. I would attribute how amazing our experience was due to Caitlin. The food was above average for an IHOP in myopinion. The eggs were cooked exactly the way I wanted. The steak was juicy and tender. The pancakes were fluffy and flavorful.Definitely a cut above the rest of the restaurants in Kerrville. We went during the early afternoon and it was not very busy atall. Very satisfied. Read more
Please, do not go to this place, let it finally close, maybe Kerrville can get a decent 24 hour breakfast place, a real shame... they closed Denny's. Ate there last night, waitress didn't bring us silverware when we sat down, I watched two groups of peopleleave because she was busy sitting down at a booth on her phone. I finally got up and said something to her when there was twogroups of people waiting at the "Please wait to be seated" stand. There was NO ONE in there when we arrived and yet we weren'tgreeted when we came in, the waitress was 100% dismissive of us. Got my ENTIRE order wrong, luckily got my wife and kids ordercorrect, so I guess there is that. She came back to check on us exactly ZERO times. I had to go and FIND someone to getsilverware, to ask for a refill, and to get the check. The staff don't care, the food is mediocre at best, the burger I orderedwas undercooked for a restaurant, fries were barely cooked. Please, just let it close. Go down the street to Cracker Barrel, orgo somewhere on main street there are a couple of great breakfast places around there. Read more