Reviews for Church's Texas Chicken in Kerrville, TX
Back to the same unsatisfactory service and food quality. I ordered the 24 tenders with 3 large classic sides and tea. The order... clerk was trying to do two things at once, so I had to repeat my request a couple of times. I ordered an additional family sizedfries. I asked if there was plenty of cream gravy and was assured there were three small containers equivalent to a large. Forthe sides, I ordered cole slaw, jalapeño bombers (not a classic side, add .50), and fried okra. The fries were cold, no okra,and two of the gravies looked like they had been sitting in a warmer all day and the third one looked like milk. The packagedsweet tea was not very good. The tenders were okay, but Church's changed the batter recipe and there is an unpleasant aromaticspice. I will not order from this Church's again. It seems like if I do go back I should just tell them to choose whatever $50will get me and I won't be disappointed that I didn't get what I ordered. Does this happen to everybody? It feels like ithappens almost every time I go. Read more
Food was undercooked, took the rude cursing woman working there 15 minutes to figure out how to refund money. This place has... permanently lost my business, I will never go here again. Read more
Didn't get what we asked for, with only one other car in front of us, it took us 45 minutes to receive our order. While we... understand that alot of businesses are having staffing issues, that was ridiculous. Read more
Went to the local Churches Chicken yesterday. Ordered two three piece tenders meals. The chicken was stale. They had no clole... slaw. The biscuits were tiny and stale. They have really gone down hill. I will be going to Raising Canes from now on. Read more
Got a 10 piece with fries and okra tonight. The okra and fries were ice cold and very old. The chicken was definitely old and... dry and barely warm. We spent 30 plus dollars and wasn't even able to enjoy it.Wont be going back. Read more
I went through the drive through a few days ago and asked if they made certain sandwich that I thought I had ordered from a... Church's in the past. Well Courden, forgive me if I misspelled his name, wasn't sure what the sandwich was but instead of justsaying no, he offered to make something similar. Gave me bread options as well as the type of chicken. So friendly and seemed toreally want to make sure I was happy. Great customer service is so hard to find these days in fast food, much less the drivethru. Give that man a raise!!! Read more
Absolutely great service the lady who took my order was very sweet and was on it. I asked for plates because we are vacationing... and didn't bring extras and she reminded me about forks for our mashed potatoes which completely slipped my mind. The locationis also perfect right by the Guadalupe River! We will be back. Read more
Best chicken in town! They?re small but always busy, the staff works very hard, and that?s good to see nowadays! Clean... restaurant and restrooms. Read more