Reviews for Olympic Family Restaurant in Kernersville, NC
They have absolutely horrible customer service over the phone and at the counter. They need a huge amount of work on their soft... skills. I called to place a to go order and the lady that answered the phone acted like she was ready to just end it all while Iwas speaking to her. She was not friendly at all, showed no empathy, no excitement in her voice and was very short. After everysentence that I completed, she kept asking is that all? When I arrived, the lady behind the counter, wasn?t much better. She didnot smile, didn?t ask me how I was doing, or if I needed anything else. The food was half decent, but the customer experiencewas extremely lacking. They really should hire an outside consultant to teach them some customer service/soft skills. Read more
Great food, and reasonably priced. You cannot go wrong with this Hometown favorite
Happy place! Now I got the meaning of ?family restaurant? after visiting here - family-friendly place and family-like... atmosphere. Food was good and servers were so friendly. Read more
This was the worst experience I?ve ever had. My fiancé and I ordered food to go. He has a shellfish allergy, but can eat fish... (I.e catfish, whiting, etc). He specifically told them that he has a shellfish allergy so that the proper measures could betaken when preparing the catfish he ordered. We do this at every restaurant where seafood is a main part of their menu. Aftergetting home, we settled in and he began eating his catfish. After the first bite he mentioned that it didn?t taste right. Then he began complaining of an itchy throat and his throat began to close. We are now sitting at the emergency room. If theycannot or will not take shellfish allergies serious and prepare the fish separately from the shellfish then they need toforewarn people. I watched my fiancé lose his breathing and almost DIE because of this. We will NEVER eat here again. Read more
This place is awesome,food is excellent amd our waitress was funny amd friendly! Been eating here since I was a child and will... keep coming back Read more
Great food and the staff were so polite. I showed up right at closing time but they still took my order. That ITALIAN LEMON... CREAM CAKE ????!!!!!???????????????? Read more
Always delivered good food with good service I have been going to it for few years now, my favorite is pastrami sandwich with... extra cheese and extra meat, they also have my second favorite chefs salad ! Read more
Me and my husband ate here last night and the food was not good. It was worse than fast food. My husband got a cheeseburger and... I got a gyro. The sauce that came on the gyro was plain sour cream and it was caked on. The lamb on the gyro was ok but thesauce ruined it. My husband said his burger was edible, but cook out could have done better. Definitely overpriced and not mucheffort put into the food. Even the pictures of the food on Google look terrible, but we decided to try anyway. The only reasonthis restaurant has good reviews is because people who go are 50 and up and I guess they have something affecting their taste.We are in our 30's and it was not good. If you are a senior citizen you will love this place, but please avoid it if you are not Read more