Reviews for Subway in Kent, WA
Wish I could rate zero stars. Period came in at 9 o?clock on Monday today. Posted on the door they are not closed until 9:30 PM.... Open sign is off and door is still open. They refuse my service and say they are closed but then I ask how many sandwiches do Ineed I reply saying I?m just getting one and they tell me that I cannot pay with card only cash. Not to mention they have theirchild in their business. This was terrible customer service, I will not be coming back. Read more
They don?t take coupons , refills cost a $1, bathrooms were closed and they are stingy with all the ingredients when making... your sandwich.. I?ve been to countless subways and by far this is the worst! I never write reviews but this rundown poorlymanaged place needs to go. **DO NOT EAT HERE!! Read more
Very kind and friendly staff. I've never had an issue with my orders! Nothing but superb customer service and cleanliness.
If I could place a 0 I would. Horrible service, the lady attending us attempted to scam us. She blamed us for wasting her time... and began to use profanity towards us. Do not recommend if you have children. Read more
The woman working here on the night of June 9th needs to be fired immediately. The menu said that one sandwich was $10.99. The... total came out to around $15. When asked why the price of one sandwich was $15, she said that the prices went up recently andthey had yet to change the board. Upon checking the receipt, it was noticed she forcefully added a tip to the order. Whencalling her to confront her, she said ?No! You added the tip!? I will be contacting corporate. Do not go to thislocation. UPDATE: Both the manager and the employee are harassing my personal phone number. They are calling me and cussing meout. Screw this place. Do NOT go here. Read more
They don't honor Subway coupons at all and they tell you right on your face. Thing is they play tricks with you. I didn't mind... they not accepting coupons for expensive subs like stake or chicken but first they had list printed with few subs which theyaccept coupons for...with veggie sub on very top. And I had veggie sub and when I ask they will accept coupons for veggie subcashier(Manuel) said they are not accepting any coupons. When I pointed towards list...he just walked to list and flipped thepage of list and showed me another page underneath saying "we are not accepting any coupons" and blame the fan for flipping thelast page and funny thing was fan was on lowest speed with no air flowing in store. I didn't mind paying full price but notappreciating their tricks for customers. Read more
I when today to use my coupon an was told that they don't honor it. I told the cashier they do because I use the same one this... month. She refused to honor it. I couldn't stay because I only 30 minutes for lunch. So I called bat to speak to the manager.The same cashier answered said his name was Happy but he was not in and she refused to give her name. I called out to thecorporate office, when through the phone prompt to get customer service and the line just co continuously rang and rang. So Ihung up and called back and tried to just use the operator going through the prompts as well and when I tried to do that toreach the operator the phone just rang and rang. So in essence I got no one this is a bad experience and I don't recommend goingto Subway. They pick an they pick and choose when they want to honor the coupons and when you want to complain you have no oneto complain too so no recourse. Read more
This place is right by my apartments actually near two apartments complex!! You would think this place would be thriving but... unfortunately the owner don?t honer the buy one get one free and they don?t make fresh bread and only have a few available!????I was in complete shock smh if your want the community to support small businesses that at least you can do is bake fresh breadI couldn?t even get Italian herb anyways it would have been nice to smell fresh bread walking through the door Read more