Reviews for On The Border Mexican Grill & Cantina - ATL Town Center in Kennesaw, GA

I first heard about the place on TikTok and decide to try it out?.. Not my best decision! For starters, there was no host. My... date and I was standing there for about 15 minutes until we was seated and the place only had about 8 occupied tables. Ourserver, the chips and salsa, and drinks was a 10/10, but the food took about 45 minutes to an hour to get to our table. I ordera medium-well steak? and it was so chewy that I couldn?t swallow it and had to spit majority of it out. The food you receivelooks nothing like the food they advertise!!!!! It was nice to try, but I?m not coming back! Read more

Asked for a mixed drink with sugar on the rim instead of salt. I got neither one! Guess no one writes down an order now a days.... Number 1 way to mess up. Not getting a tip either. This place is maybe 6 tables full. Rest is empty tables with trash on them.Got seated at a table full of chips on the floor. Yet on the menu is clearly states "the menus are sanitized after each use"that's a lie. Seen my menu put back in the box of all the other ones. Out of all the empty tables you have to seat load peoplebehind us. I want to enjoy my meal and drink not listen to Jared and his mother issues. Read more

I've been to this restaurant several times in the last several years. Always a great experience. Nice staff. Great food.

Did not feel welcome until we were finally seated. There was no host at the entry counter and we waited there until I went over... and talked to one of the servers who told me they weren't allowed to seat us. We had been driving all day and did not want totry another restaurant. It was a full 10 minutes before anyone came to greet us and see us. After that the service was wonderfuland Lou the bartender did a great job. The food was excellent. This place must not have a manager. While we were seated eating,we saw four parties come in, get disgusted, and leave. If there was a manager who cared how this business ran he would have beenup there seating people if he couldn't get a host. We never saw a manager or a host so this place must not have them. You can'trun a restaurant where people come in and are not welcomed. This place would be much busier if people who came in were welcomedand treated like customers whose business is valued. It has everything else the servers are great and the food is great. Read more

They do not take reservations, they do not accept call ahead seating, makes zero sense. We called, and they said no wait. We... drove within 9 minutes and arrived to find out they have a 20 minute wait? How is that possible? There are dozens of emptytables. Photo shows example, but literally dozens of completely empty table. Again, makes no sense. I cannot recommend thisplace. Will not return. Sorry. Read more

We waited over 45 minutes for a table, when we were told 30, to be sat at a table with food all over the floor and the booth. I... had the ask the hosted to wipe down the seat. Our waitress was an adorable southern sweetie who was trying her best given thecircumstances. She had quite a few tables then got sat with a 10+ top. We got out queso before our chips and never got refills.The whole resturant seems short staffed and stressed. And we waited forever when half the resturant was empty, I took a pic of 6tables by us that never had people. Also had the ask for cleaner silverware because our knives had food stuck to them. At leastthe food tasted good. Read more

Our 1st time here. And absolutely good. I had their Diamante Margarita, the best...just what I needed. Their Grilled shrimp... Pajita is the bomb. We'll definitely come back. Thanks to our pretty server. She's the best! Read more

Hard to read a place with many empty parking places at dinner time, but maybe Mondays are just slow nights. The good: Food... wise, it was actually not bad and was cooked as ordered. Server was really good and she was quite attentive. The bad: Like Ifirst stated, maybe it?s just slow on Mondays because I waited 5+ minutes for anyone to acknowledge me and the other people thatcame in after me. We literally stood there waiting for someone to come to the front. Additionally, I rarely go so far to showeating utensils because most places are really good about not giving you dirty utensils. These were maybe rinsed or barelywashed. They appeared to be on the greasy looking side and even had food particles on them from a previous patron. The meal Ichose was hand eaten food so no utensils we necessary for me, but clearly was a bit put off by this little discovery. Nexttime, I may choose to go somewhere else if in the mood for Mexican food. Read more