Reviews for IHOP in Kenner, LA
They put a sign on the door, 11pm close for hood cleaning. I am waiting inside to be seated after a long day at work and... starving. The hostess tells me, at 10:30pm that they have closed and they can't serve me. You deserve my 1 stars!!! Read more
Ordered online and it said food would be ready by 11. Came at 1130 to pickup bc of car issues but food wasnt ready. Had to... wait another 10 mins.....wasnt happy. Read more
Great service! Good food. Didn't like the pancakes. Too bitter and dry for me. Added syrup but still. But loved my eggs. I even... asked for my coffee more strong and was served. Read more
Went in and didn?t get acknowledged or seated for close to 10 minutes. Seated but not given a menu so had to go get our own. ... Sat another 10 minutes before walking out. There were plenty of servers and very few customers. Read more
Service was great food was great everything was great but something was off about customer service
Good location, really tasty food, but the place is really busy you need to make reservations especially in weekends
Renee was my waiter. Hands-down best waiter at any restaurant I?ve ever been to. The food was good ish. The pancakes were... slightly overcooked and the hashbrowns were slightly undercooked. The section I was in was clean but the store still feltslightly dirty. There appeared to be some type of liquid running down almost the entire interior wall facing the front of thestore, as seen in picture. I also overheard several times other waiters and waitresses discussing who?s getting the next personand who has the larger party at the location just stuff that customers should not be hearing. I would return to this locationand I would definitely go back to this Renee guy. Read more
It took an extremely long time to get our food, a party of 5. The hostess wanted to seat 5 adults in a BOOTH!!! THE seat... cushion was of plastic, turn, frayed, just horrible!! Of all the booths, she chose to seat 5 black patrons in the worst seatin the building!!! I remarked, I AM NOT SITTING THERE! she made a sound with her mouth in disgusting. The waitress didn'tcone to check if we needed refills, fir a long time. And there were not a lot of people. There were 2 cooks, in the kitchen. I had to get up and go find her to get more coffee, n others drinks refilled. The hostess had a bad attitude. Read more