Menu for The Cannery Lodge in Kenai, AK

Where do I even begin?Let me start with the only overly delightful thing about this place was what I believe to be their... cleaning girl. (The rooms were also very clean) We got there at check in and no one was to be found. There was a note on theoffice door that said they?d be back shortly and that we could call. So we called after we waited for awhile. It rang in theoffice that no one was at, so there?s that. Who doesn?t have staff around during their set check in time? We walked around theproperty and found the cleaning woman who checked us in. After checking in walking to the room some lady comes out rudely askingme if I was looking for someone as if I wasn?t supposed to be there?yeah I was looking for you about 40 minutes ago but you wereno where to be found. What a warm welcome *eyeroll* I?m pretty sure hospitality is supposed to be your knack?but what do I know.The door lock was broken leaving our truck keys locked in the room but again the wonderful cleaning lady rescued us. The placeis pretty remote and completely overpriced for some renovated job trailers. The Wi-Fi didn?t work and if you want thekitchenette that they post in their listing, you don?t automatically get it you have to call and arrange that in advanced. Thelisting doesn?t exactly make that fully aware. It gives off a weird money embezzling, sketchy things happen here vibe. Like Imight end up missing after I post this bad review. Everything on the property is haphazardly placed and I believe that therestaurant there isn?t open to the public. We wouldn?t really know with the lack of staff and them letting you know what?savailable to you or not. Which again is odd because this place is remote and you pretty much have to drive to Soldotna foranything. If you?re into staying at remote overpriced trailers with sub par service this is the place for you. However we feelwe?d be better off staying in a tent the next time we come back. Read more

I had my reception there in 2018. Bought hundreds of dollars worth of lights and wrapped them on each beam, and strung them down... a wall. I called probably 20 times and showed up to the property twice asking for my lights back and they kept saying they weretaken down and didn?t know where they were put. Cut to me seeing other events posted using my lights still up that again- Ibought, owned, hung, and had every right to grab the next day as agreed. ???? If you have an event there, make sure you don?ttake your eyes off of your belongings and get every detail of your agreement in a legal document. (& you?re welcome for thelights ????) Read more

Booked hotel through the online but only to be told my reservation was cancelled when I showed up to check in. I ended up paying... for the same day booking price and am fighting for a refund from initial booking. I do see similar reviews from the past.Something to look out for ???? Read more

Reserved a room online months ago, got here to check in and they had given away our room, and the manager blamed us for making a... reservation online. We were in their computer, they just would not honor the reservation. told us to call a local hotel andwished us luck. We had called to confirm our reservation before arriving - twice. Staff on site was nice, but manager who wasnot on site did not own up to their mistake! The manager was so happy they had rented out the entire complex to a return group,they did not care how this impacted us. Lastly, the Manager laughed at us for asking how they would help resolve it. Been allover the world, never had this happen... Reservation was under by sisters name, but we had our printed out confirmation withus, and again, we were in their computer..and had called ahead twice. from our confirmation email..... use GATE CODE- xxxx toaccess the property Confirmation # 351596280746 We did find a place to sleep and we did have a great trip to Alaska, but TheCannery Lodge will always be a place I actively tell people to avoid when they go to the Kenai Pennisula.. Read more

The Cannery Lodge is top notch! They were super helpful in making the reservation and were more than attentive during our stay.... EVERYTHING about this place is amazing! You can tell that someone has put a lot of time and love into this place and it shows!You have views of the Kenai river from the rooms and basically anywhere else on the property. We didn't get a chance to checkout the bar but the cute continental breakfast spread was great. Considering everything crazy going on we couldn't have askedfor better lodgings and more accommodating staff. Will definitely recommend this place to anyone and will be staying here when Ifind myself in Kenai again. ???? Read more