Reviews for Tru Frozen Yogurt in Kelowna, BC
I went in today with my friends son after waiting about a half an hour already and was very taken aback at how rude the cashier... was. No smile or greeting and when the polite, excited little boy I was watching asked for some whipping cream having justspotted it at the very end, she made the simple task seem like an annoyance. I'm not too worried about myself but I felt bad forthe boy who she seemingly took her bad day out on. Terrible customer service. Read more
Terrible experience in this store today. Not the product but the young girl working there was very rude. She raised her voice &... was very offensive to my young grandaughter. I was horrified to hear her shouting. I asked what the problem was & she rude &raised her voice at me. We put our half filled yogurt tubs down & left the store disgusted & very upset. Management need to dealwith this type of behavior, compleatly inappropriate. Read more
best froyo experience ever! carter was so nice to my best friends and i and we can?t wait to come back????????
Lovely staff and clean Fro Yo Shop to take the kiddos into! Love all the flavour and topping options and such a fabulous... experience after a long beach day! Prices are fair considering inflation, Absolutely love this place!!! Read more
Was looking for a place where I could find some frozen yogurt on my way to Vancouver, and this was the only one with good... ratings around. The frozen yogurt was good. However, it was not what I was craving (real frozen yogurt mixed with fruit). Ibelieve those kind of places are rare so maybe this place would deserve a 5 star if I would only compare it to those frozenyogurt chains of stores and not to the ones that make the frozen yogurt on the spot? customer service was awesome, quality oftoppings as well? overall really good :) Read more
Super fun place to take kids, I truely enjoy the experience myself. Lively neon decore and friendly helpful staff. There has... been a different selection of frozen yogurt flavors each time we went, I want to try them all! Highly recommend! Read more
Always a good place for frozen yogurt! It's a new location but awesome! It has a great selection of flavors and it is a new... location for them! Always worth stopping in on the hot summer days. What is nice is that Kelowna is not over-ridden with yogurtshops either, it is a nice treat. Read more
Made a quick stop as we were craving some froyo on a hot day but this place did not satisfy my craving! Most flavor weren?t... fruity and instead it was quite weird tasting(lemon was like soap scent). Service from a young lady could also be improve. Read more