Reviews for Tim Hortons in Kelowna, BC
Update: I didn?t have any other options for coffee open today. I got a CHUNK of yellowish milk in my coffee. Old milk? guess... it?s safe to say I?m never going back. Poor customer service. Rude and non-accommodating staff. They charged me for a moreexpensive drink than I ordered and tried to convince me I was wrong. I order the same drink everyday... Read more
Not the worst, but they have been unable to take gift cards because their machine is broken since before Christmas, which is... really frustrating. Read more
Very poor customer service to say the least. Purchased breakfast this morning they couldn't take the time to ask if I needed... anything, proceeded to jam my food out of the window. I didn't need utensils or condiments, thanks. Manager said they aren'trequired to ask... your buisness is customer service, figure it out. Read more
Poor service; got my orders wrong a few times and they didn't correct them properly.
Bathrooms are dirty and no urgency in service.
Reviews do mean something. Coffees are burnt/ not available most times.
It's pretty much the worst Tims in Canada. My bagel is never toasted, only slightly warmed, and theees either not enough cream... cheese or it's not spread well. It sounds picky, but compared to other bagels I've gotten from Tims, this blows. Their menu isalso extremely limited and you can stand outside in line for 20 mins easily. It's not the employees fault. It's just a terriblybuilt restaurant. Read more
Edit: gift card machine has been broken for like 2 years? just out here being leeches to broke students. Place says 6 people... allowed (including the employees) and then they kick customers out because we don?t know that. If they ask nicely, then okay butthe cashier was extremely rude. They also don?t fix the orders if they get it wrong. Won?t compensate at all. No reward pointseither. Go somewhere else. Read more