Reviews for Subway in Kelowna, BC
Breaking child labour laws in BC, serving half frozen chicken and a self described 13 year old girl answering the phone at 8pm... without a clue how to handle the situation. My friend ordered here tonight and the girl who answered the phone said she was 13. Her and another employee made a sub with half frozen chicken. Nasty. Potentially dangerous. I encouraged him to call Subwaycorporate and report this incompetent franchisee. Read more
It?s a normal subways but messed up my order and didn?t add some things. I ordered a pizza sub but they put no pizza sauce. I... had to repeat myself multiple times with was not ideal. Read more
Made a mistake ordering through the app. Ordered from wrong subway. So I tried to call this store to fix the problem. Called... multiple times, nobody answered. They never called me to ask about my order or why it wasn't picked up (I'm working and can't gothat far to pick it up). Absolutely disgraceful for a franchise to operate this way. Never order from this restaurant. Read more
I was very disappointed last night in my Subway sandwich. It was close to closing time but I still feel that there should?ve... been your quality control standard in place. Some of the condiments were sold out and some didn?t look very fresh. I wasdisappointed but what concerned me was when I got home a couple min later the bread was so hard I could hardly eat it but Icouldn?t bring it back due to the time so I ate what I could. I love Subway normally as it is always so fresh but this was adisappointing experience. Thought I would let this outlet know as the quality was very sub standard. Read more
I've had several bad experiences at this location. The management/ownership at this location is so poor. I went there for lunch... on a Saturday to find a long line. Poor kid up front was working his tail off on his own. I asked him if he was the only onescheduled to work and he confirmed he was. I've come in other times with other young folks working and they didn't know how touse the register. This ownership needs a wakeup call. I won't be visiting this location again after watching these poor kids tryto work without support. Read more
I found mold on my sandwich, they gave me a full refund. Nevertheless, this speaks to the quality of their food safety.
I recently ordered 17 custom sandwiches for a COVID-friendly birthday party for my daughter. The staff absolutely nailed it and... timed it perfectly. They were courteous and very easy to deal with. I was so grateful it all worked out. Read more
Girls were friendly at the counter Place was clean Great service Please try this subway