Reviews for Starbucks in Kelowna, BC
Kelowna is so amazing! It is 5am & I am going for a walk around my city with fewer people around. What a great team of services... to all of us. Thank you ???? Read more
Dear Maddie working the till October 3. If you?re going to be the rudest and most unfriendly Starbucks employee known to man, at... least be good at your job and get peoples orders right. (Everyone else was great) Read more
The staff is friendly however, the last couple times I've gone they made my order completely wrong. I ordered a pumpkin cream... cold brew and was given a chocolate cold brew. I corrected the staff and was told they no longer have the cold foam. I stoodthere staring at the drink that I did not order or want. When I asked the staff what could be done I was told "oh you are morethan welcome to keep this drink". I kind of chuckled because I did pay for the drink so obviously I wasn't going to walk awaywithout a drink. I've also had problems with this location about receiving drinks that have no flavour and the cups are notcompletely full to the top. Definitely gave this location too many chances, will not be going back. Read more
Bertram Starbucks has the worst service. Mobile & drive through customers are 1st priority. The customers who take the time to... visit and order in store are not valued. More than a dozen times it?s taken 15-25 minutes to get a cold brew because drivethrough and mobile orders are done first. Management should pause mobile orders in order to catch up on orders for customers whotook the time and effort to not sit in a drive through polluting the environment. Starbucks may want to examine their missionstatement instead of making money the number one driving force. Just sayin? Read more
Starbucks is always a good location for social gatherings. Special if it is in the middle of your trip. Their place was so clean... specialty the washroom. The staff were so kind and patient. Answer all of our questions with kindness. It was a Good location. Read more
8 People here yet waited for my drink for over 12 minutes! Poor service! The drink i always have has nothing as the same taste... as usual! Don?t know what 8 of them are doing here. Kindly train them to give the straws with drinks, had to ask all 4 timesthat i picked up my drinks when called. Read more
One of the larger Starbucks locations with super friendly staff. Good amount of parking, a lot of seating, not a long wait. Lots... of merchandise on shelves like coffee and cups to purchase. Well stocked and clean. Some patio seating located outdoors as well.There is also a drive thru. Read more
KUDOS to Annie at Starbucks off of Harvey downtown. They didn't have what I wanted. She recommended something similar. I agreed.... She put extra fruit in it and then gave it to me for free. I was stunned! That is AMAZING customer service folks and how itshould be done! Thanks Annie and SB ???????????? EDIT** for those wondering... I tried to order a strawberry Frappuccinobecause they are absolutely to die for!! I have just recently been introduced to them????????. They were out of the strawberrystuff so she recommended a raspberry vanilla bean cream one instead. I agreed. And then she threw chunks of dragon fruit inthere which was pretty awesome too.!! Read more