Reviews for Starbucks in Kelowna, BC
Staff are great. However management might need some working on. Store seems to only be open when they'd like to be. Hours... constantly change even if they are displayed. Read more
Always a positive experience here! My dog gets super excited when we pull up to this location! Staff are always friendly and... love my dog! He always gets a pupcup from them! 10/10 for the service and always has good drinks Read more
This is the slowest Starbucks I've been to and consistently drinks have been completely wrong. Be prepared to wait in the drive... thru for at least 10 mins majority of the time Read more
They are friendly, but incredibly understaffed, and if your not in the drive through, your probably gonna wait 20 minutes or any... drink. Wish I could go there but can't because it always takes too long. Read more
Everyone who works here is an absolute delight! Always greeted with a smile, the best customer service and a delicious coffee! -... thank you for being awesome ?? Read more
F THIS STARBUCKS DO NOT GO HERE!!! Worst service i have ever received oh my god. SO SLOW!! I sit in the drive thru for at least... 10 minutes and there is only 1 or 2 cars ahead of me. I seriously don?t understand why they?re so slow do they only have oneperson working???? I hate this place. Read more
Almost ever time I have gone through the drive-thru I have been very cheerfully greeted and complimented by Julius (I believe... that is her name). She always puts a smile on my face and I am so appreciative of such friendly customer-service. She alwaysmakes my day so I hope her boss sees this and gives her a raise. ???? Read more
I went in this morning during the free red cup day to get a cup for myself and my grandma and my sister. I bought 3 holiday... drinks and a normal one. I asked the guy working if they had any left and he said they just ran out, which I totally understand.As I was waiting for my drinks a group of 5 men came in. The one worker went into the back and pulled out a stack of cups andproceeded to give them to these guys and said they were saving them? After that, she turned to her coworker while holding morecups and said how these ones they were saving were for so and so that would be coming in. They literally had a stack of cupssaving to give to their customers they liked best. You can?t play favourites with customers in a job like this. I came in earlyand was declined cups meanwhile the men who came in after me were all given some, and they they had a stack they were saving fortheir preferred customers. Very unfair and unprofessional and disappointing when it?s supposed to be a first come first servething. Read more