Reviews for Papa John's Pizza in Kelowna, BC
My food never showed up and when i called about my order the manager Richard was very rude and just kept making excuses over and... over again...the delivery person never buzzed my apartment 404 and i have been living here for 12 years...all he kept doing wasmaking more and more excuses...i have been receiving orders for almost 12 years and now all of sudden i have to leave a buzzcode when i never needed one before...he told me he would not deliver my food because i was angry about how he acted...and hisattitude was that he could careless about how i felt...i told him the customer is right and he said i am not right atall...every order i have had delivered from papa johns in the past was done thorough the buzzer number...i have always had myorder delivered with no issues using my buzzer number...mistakes can happen but it is the attitude of the manager richard thatis disgusting and gross...Richard does not act very professionally and he never apologized at all...Richard continued to blameme and accuse me of being in the wrong...i have ever experienced a manager so rude and disrespectful EVER...Richard should notbe a manager by the way he acts...Richard should have just had my order redelivered and apologized but instead i was verballyassaulted and disrespected by papa johns manager...i am very disgusted by the way he acted Read more
Great experience. Their was a slight mix up with my order and Jonathan made sure i left woth it correctly thanks for a good... experience Read more
They got my delivery wrong; gave me someone else's order. When I called and spoke to a manager, he said getting the proper order... will take 1 hour+, so he suggested that I take an account credit. Two weeks later I called, and the manager who picked up (alady with an accent) claimed there's no such credit on my account. Reading the reviews here, it seems like I am not the onlyperson victimized by this tactic. SHADY SHADY SHADY joint. I wouldn't trust these kinds of people with FOOD let alone anythingelse. Will never patronize this joint again. Read more
Ordered a couple pizzas and an order of wings. Pizza was okay, tasted very "chain like" but passable. The wings which were... supposed to be mild, looked like someone had boiled them and then tossed them in a little mild hot sauce. They were white incolor, no crispiness at all. They were cooked but looked so unappealing I re-cooked them in the oven. Who serves food thatlooks like that? They were pretty pricey in the first place. Will not go back as there are plenty of pizza places in Kelownathat care about what they serve. Read more
I was there 1 hour ago today for picking up the skip order.I asked the employees who was white in Color , wear glasses( he... refuse to give me his name that?s why I mention above things) how long for my order take because I was there already from 10 min, his reply was I don?t know and I don?t care .Skip is easier job , no headache and does not matter how long you guys waitinghere.This is not the way you can speak with any driver .If there was another customer he will speak polite because might hethink he got more tip but with courier his reply was I don?t care about anything.Tell me what headache does pizza employeesfaced on work if he think skip courier does have any headache. and last when I tell hun please speak politely or otherwise Iwill talk with your management team his reply was go head I don?t care .This is not the way you guys can talk with anyone .Ihave proof too of this thing if you guys need.Thanks hope your business work good with these types of employees. Read more
Consistent papa Johns chain experience. Always healthy amount of toppings. Favourite pizza is ?the works? with no black olives... and meatballs added. Good deal with 50% off on Mondays Read more
I ordered a meat lovers pizza, they delivered the wrong pizza. I then called the store to ask for a redelivery, and they told me... they can't do that and to get ahold of the call center. So I spend 30 minutes trying to call them just for them to tell me tocall the manager. I call the store again and get ignored. I get ignored for like 8 calls then they just block my number. Prettywell scammed me for a pizza I wouldn't eat and then ignored me when I asked for a new pizza. Real professional. Read more
I have 5 items ordered and they missed 1 of my order cost me 9$. As soon I paid my delivery i check my order and missing 1. So... i phoned them right away and nobody answer my call. So the next day i phoned and they transfer to the manager. Then the managertold me if they will deliver my missing item I have to pay again for a deliver charge. Like what the hell it's not my fault whyshould I pay again for delivery charge and they didn't return my money back too. Since then I'm not happy there serviceanymore. It's not costumer fault missing the order then why should I'm the one suffer for that. Read more