Reviews for McDonald's in Kelowna, BC
Huge rave to whoever the young man was working drive-thru tonight! What a great sense of humor and a pleasant human being to... have encountered the food was fast the service was friendly 10 out of 10 great job kid! Read more
Every single time I've been through this drive through in the past year, I'm asked to pull around. Even if I'm ordering french... fries. Today my family was forgotten about for 10 minutes. They weren't even sorry. WORST DRIVE THROUGH IN KELOWNA!!! DO NOTattend this drive through if you wish for fast experience. Be prepared to wait outside for 20 minutes while they forget aboutyou. AWFUL. Read more
Dining in I was sought out to move my vehicle due to their lack of planning for their truck coming in and was not even allowed... to finish our meal. Packed up lunch with my granddaughter of 3 who specifically wanted to dine in instead of doing drivethrough. Here first experience eating in a restaurant and even if it is fast food many memories was made at this store with mychildren and was hoping to start with her. When I worked there we preplanned and put out cones to block parking where the truckwould be. Lack of planning on their part should not constitute an emergency dump of our meal to appease their lack oforganization. Thank you for ruining our lunch. Read more
Well drive through had 10+vehicles so I did the proper thing and ordered inside for take out....took 15+ minutes and when I... walked out....zero vehicles in drive though. I expect at least a 2 to 1 customer service.....not a 10 to 1. Read more
Orders often wrong, today we ordered a double double coffee and received a black coffee?if McDonalds continues to put people on... the order window that don?t speak English then it?s a crapshoot. Maybe McDonalds should reevaluate it?s business model. We dobusiness in Canada in English or we can speak Ojibwe? if they prefer Read more
Lots of people running around in the kitchen but very slow getting my dine in order ready. The lady at the till had to keep... coming over to put an item on my tray and I only had one meal. The bathroom is in poor shape and in desperate need of renovationas the ceiling leaks and has holes in it. Only one hand dryer works. There were not many people in the dining room. This placehas really gone down hill. Read more
I went to Mc Donald's and though it's open 24/7 still the employees said it's closed. What kind of service are you... providing? This is not done . If you are closed then put it o your website. This is misleading. I highly condem this. If therewas an option to give 0 stars I would. You need to look into this. Your night shift employees are not worthy of job. They haveno sense of customer handling . Chose your employees carefully. Read more
Y'all really really need to give this whole place a GOOD thorough cleaning. It is disgracefully dirty. I have never seen a place... this dirty. I had to wash the table and benches before we could sit down even. If it hadn't been for my great niece, I wouldhave walked out. Y'all need to be better! Read more