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Reviews for McDonald's in Keller, TX

S R 1 year ago
1

I stopped in today for a quick lunch, ordered at the kiosk, and waited for my food. While waiting, I looked into the back... kitchen area and noticed one female employee making the sandwiches and burgers without gloves. She was physically touching thebuns, the meat, and the cheese gloveless. This was very disappointing to see in 2022 as I can only imagine the last time shewashed her hands and how many different surfaces she touched in the back creating issues with bacteria and cross contamination. I ended up just having to walk out and leave my order at the store. Read more

Jeremy Martin 1 year ago
2

Typical McDonald's. However this morning I could not order from the counter, was forced to order at the kiosk. Not efficient for... the customer due to being time consuming. I was the only customer at this time, including the drive-through. I figure this isthe future. Additionally there were at least three lights in the place flickering to the point it could trigger a seizure withan epileptic. On my last two visits I also ordered "for here" and received my order in a bag to go and with no napkins. Also thefirst five tables I went to had crumbs and grease on them. This is honestly a great location and store. Just lazy and no caringstaff, evidently. Read more

MrMQVO 1 year ago
2

Today I ordered a Big MC and some medium fries to take away, but when I got home I found the BMc wrapped in paper with two... pieces of bread and two burgers without salad, cucumber sauce ..... nothing! Either they gave me the wrong order or there was aproblem with the preparation. It was practically empty! Read more

Clara Cortez 1 year ago
2

3rd time?s the charm? Well I was wrong , something about their fries. It?s not good at all. You will taste all the grease, oil... no salt at all, it?s stale as well. ???? Update: omg the damn chicken nuggets were re microwave , hell no!!! This food was formy toddlers! Do better inside the kitchen! Going back to get refund as well. Read more

Emma 1 year ago
4

Well I waited a while for my nuggets but it turned out to be bc they were making a fresh batch. The employees were nice tho, and... patient. Read more

R Reid 1 year ago
1

You r ruining ur fries. Cooked fries need to go into fries bin and salted, not hang over the hot oil where all the oil is... absorbed into the fries and zero salt will stick to each fry. Hate your "self ordering" kiosk. I am a customer and not uremployee. Read more

Leondra Sanchez 1 year ago
1

Asked for the spicy chicken deluxe sandwich meal and received only the spicy chicken sandwich. Tasted chemical midway through my... sandwich, like dish soap or some other cleaning chemical. Tried to call the location but the phones are either disconnected orwrong number is posted. Couldn?t go back by because dealing with a sick child and didn?t have time. Will go back one day when Ican. Be careful when eating and save receipts Read more

crzapy B 1 year ago
3

Sometimes your kids are hangry and against your better judgment you get McDonald's. Technically it's food. It's not great, it's... not awful, and a happy meal makes the gremlins in the back seat quiet. Read more