Reviews for Domino's Pizza in Keller, TX
Placed on-line order Friday evening Oct 28th a little before 6pm for pick-up and was noted around it would be ready in 35... minutes for pick-up. Went to the store around 6:25pm and walked in and the my order noted on the screen (#79) said ready in 8minutes . . . When asked for my name / order number the employee noted that it would be another hour or so as he was workingon order 62. #?@#? Sorry but that is unacceptable and cancelled my order and was refunded my payment. Read more
Three orders recently: two for delivery and one carryout. They can't get it straight. One delivery was an hour late bc they... didn't have enough drivers. The carryout was sent out for a delivery to another address. The second delivery same...sent toanother address. Domino's invented the 30-minute guarantee on delivery or it was free. Doordash has taken its place. Read more
Their location is close to our house, the food is always still hot, the pizza is exactly what we ordered and they have the... friendliest drivers around!! Read more
I did NOT get my complete Order I paid for. I asked to speak to the Manager, He said he was the Store's Manager. I reported that... I didn't get my complete order. He responded to me that they are busy right now with orders. He was very unapologetic and nevercared to return my money or deliver the missing items. This is stealing. I guess my money should be returned. please REFUND mymoney. Read more
I really like the crew that work at this store. I ordered like a maniac last year; like damn near every other day. Every single... order was fast, on-time, and correct. Their delivery driver was always careful with my pizza and salads. I hope I tipped enough.I also hope every single crew member gets a good raise this year for all their hard work and dedication. Read more
I never thought I would leave a negative review for the one pizza chain I have enjoyed more then all the others combined. I... don't know how much is to blame on staffing but it's hard to blame staffing on quality when it is a chain and highly regulated. Just as McDonald's taste the same no matter what location you are at. This Domino's broke that theory. This location is simplygod awful. The last two times we have tried them the pizza is simply horrible. No flavor, cold, and one of the most disgustingstore I have been in. I got shivers thinking my meal was prepared in here. This location looked like a college room afterrush! No idea who is at the helm of this business but I wouldn't entrust them to prepare a pizza for my dog. Just had my lastpizza from this location. I will still continue to support Domino's Pizza but I will drive to another location before I givethem another dime. Two times, same results, never again. Read more
I order pizza from here regularly and they are mostly good but recently I noticed their service is getting worse. Most recently... I ordered a vegetarian pizza and found a piece of pepperoni in it. They need to understand there are people who are strictvegetarian and by culture they don't consum meat products. I also noticed that they often forget to add dipping sauce in myorders even after paying extra for those. Read more
This Domino's has really stepped it up. The last few times I've picked up a pizza it was awesome. Hot, it was exactly as I... ordered it. We always do carry out and it is fast delivery to the car. Love that thin crust! I highly recommend them! Read more