Reviews for Chicken Express in Keller, TX
Fish was precooked and under a heat lamp. Not good. Their fish is pretty good ONLY if it?s fresh cooked. I?ll gladly wait to... have it hot and crispy compared to lukewarm and spongy. Read more
Went on my lunch break asked if they had any specials she told me that there was a 3pc dark with fries a drink and a biscuit or... roll, first of all they gave me a 3pc that tasted like it had been under a heat lamp since yesterday, roll was dry and hard. Iasked for a side of gravy i got no ff and she said the gravy was my side charged me 2.70 for the fries instead of 1.60 forgravy, argued with me about it only for the food to be gross. Wat was supposed to be $7.58 ended up being an $11 meal. Ill nevergo back. Read more
Standard fast food, though the employees here are usually pretty nice. Last time we ordered fries and didn't receive them, but... they gave them to us when we went back. Read more
Picked up a chicken order late before closing on 08/08/22. Mashed potatoes were sour and Cole slaw was rancid. Gave them another... try on 08/18/22 this time during dinner. Staff was friendly but when i got home, my 12 piece meal was missing 3 pieces ofchicken. Disappointing for a family of 5. Read more
This chicken express has continuously gone down hill. I?ve ate at this location for ten years and won?t eat there again. The... past four times I have gone my order has been completely wrong, and my chicken tenders haven?t been cooked all the way. Honestlyneeds to be shut down if they?re going to sell undercooked chicken to people. Read more
The food and service at this location is good. Restroom had no paper towels and the floors in the dining area was being mopped... with a pine sol smelling solution so strong our noses and eyes were burning. We had to take our meal and leave the smell was sostrong and nasty. Cleaning like that should be done at closing, not at 2 PM. Bathroom smells are disruptive to dining. ???? Read more
Well, since you don't have a phone number so that I can call you. I guess I'll have to leave my comment on here. Stopped by... after work to pick up supper. The young man informed me at the window that they didn't have the 3 pieces dark, they only hadone leg and one thigh. ( what are you gonna do about the other customers that want the dark meat?) So he offered a wing orbreast. Then when I get home (I live 6 miles from this store) my 4 piece tenders looked like it was partial tenders. Not likewhat you normally get from Chicken Express. To say the least, I'm not happy. And the fact that you don't list a phone numbermakes me even more displeased. Read more
Chicken Express never disappoints. This evening (12/01/2022) was our first visit to this location and we both remarked at how... we've always had great experiences at this chain. Food was hot, fresh and delicious. There were only 3 working and they wereall three continuously cooking, filling orders, taking orders and running them out to waiting customers. We were the only two inthe dining room, but they took time to greet us, and check back to make sure we were enjoying our meal. Thank you to the staffthis evening! Read more