Reviews for Wingstop in Katy, TX
Third time getting food poisoning from this place. Ordered food well done and it came soggier than ever. Food was cold. And... didnt give us the food we ordered. Missing items. this is day three of throwing up and not being able to eat. They are doingsomething wrong. This is the only wing stop ive ever gotten sick from more than once. Im a fool to have given them anotherchance. Read more
Ordered on line and I specifically asked for all my order to be well done and I confirmed that via the phone with a very rude... guy. Got there to pick up the order after 30 minutes and guess what it was not even put in yet. The skin was attached to themeat and it was not even cooked, horrible experience, Sadly $70 went into the trash. Them two kids out there will run the playsdown with their attitude. Read more
I came in at exactly 11:30 and the lady tells me they stop taking orders at 11:30 this has never happened to me and ruined my... night. I also had a very hard time understanding her. Terrible service. If you close at 12 you stop taking orders at 12 Read more
I walked in at 11:30 pm on a Saturday, 30 minutes until closing; the cashier told me they were closed; if so, the owner needs to... update their store hour from 12AM to 11:30 PM; it's more than enough time before they call for the last call. I don't know howthe owner feels when an employee turning away his customer causes losing money in his pocket. Read more
they don't listen or they can't read. My boyfriend & I recently moved to Katy from Pearland Tx, not a big difference but the... customer service & quality of food is 100% better & they go above & beyond in Pearland. At this location (Katy), we requestedour fries to be extra well done, meaning you leave it the fryer longer than the initial time but I'm guessing they can't read orunderstand the request. We also ask for our wings to be extra wet , meaning you put a little more sauce in the wing box. Again,they were as dry as KFC chicken. Very upsetting to experience poor quality from them. Please do better & higher better employeeswho can read a screen & understand it. Won't be coming back to this location ever. Read more
Wingstop are you serious? You have people like this working for you first of all how are y'all making food and non of the... employees are cooking with gloves !!! There is a pandemic and no gloves and no mask ?!?!?!? This is ridiculous fire this wholestaff and put a new team please on top of this the front cashier was on his phone smoking a vape while taking my order !!!! Andon his phone as seen in the picture I'm reporting this to food services ! Read more
This Wing stop is the doppest! So clean and they really keep super sparkling and Clean. Awesome Dillon was cleaning all under... the equipment and says it's a daily thing. Very sanitary prep. and both Denesha and Emily were AMAZING seriously an?d theircustomer service and care is far more superior then any other Wstop. I feel like love is definitely includedapart of theirsecret recipe. Can't wait to visit again. :) Read more
Ordered WELL DONE wings & fries and NEITHER were cooked correctly! Really SAD when u spend over $50 to get delivered & your... order sucks. Read more